What are the responsibilities and job description for the Senior Human Capital Generalist (Senior HR Business Partner) position at TriWest Healthcare Alliance?
Job Details
**This is a hybrid role opportunity at our North Phoenix, Arizona corporate office**
First 30 days of training is required onsite with a transition to 3 days in the office and 2 days work from home.
Job Summary
As a Senior Human Capital Generalist (also compared to a HR Business Partner), the role supports our employees from hire to retire. Responsibilities include recruitment, onboarding, employee relations including internal investigations, leadership development and training, performance management, performance appraisal process, strategic partner to our TriWest leadership team, TriWest policies & procedures, employment law, employee engagement, exit interviews, turnover analysis, and FMLA/ADA support. California Employment Law Experience Preferred!
Education & Experience Required:
Bachelor's degree in human resources, related field, or equivalent experience
5 years' experience as a Human Resources Business Partner with strong Employee Relations / Organizational Effectiveness background
3 years in Employee Relations / Labor Relations
3 years of full employee life cycle including recruiting experience
Strong knowledge of federal, state, and local employment laws and regulations. California Employment Law Experience Preferred!
Demonstrates experience establishing strong, strategic relationships with leaders at all levels which includes success at influencing leaders to make the right decisions.
Strong business acumen, using that understanding to effectively develop and deploy solutions that help leaders meet their business goals.
Demonstrates experience as a change agent, leading, and managing organizational changes. Project management experience in leading and participating on teams.
Experience developing and facilitating leadership development programs such as employee engagement, coaching, conflict management, and performance management.
Strong presentation skills.
Preferred:
PeopleSoft experience
Strong knowledge of the following leadership and management theories; Situational Leadership, Emotional Intelligence, and Predictive Index.
Supervisory experience
SHRM/PHR Certification
Key Responsibilities
Recruitment/Onboarding - Conducts full lifecycle recruiting by sourcing candidates, screening candidates, online skill testing, negotiating offers, and arranging for pre-hire setup.
Internal Investigations- Conducts formal and informal investigations regarding employee relations issues, including in rare circumstances where traveling to field locations is required. Effectively resolves issues within a reasonable timeframe and with appropriate outcomes. Outcomes may include disciplinary action up to and including termination of employment. Ensures compliance with federal, state, and local regulations, including employment law, Equal Employment Opportunity, American with Disabilities Act.
Performance Management- Coaches line managers on talent management issues and supports the regional Human Capital training initiatives. Consults with management team on the annual performance appraisal process to ensure compliance with Human Capital protocols. Consults with employees and line managers on organizational and talent effectiveness issues, including performance management, communication, conflict management and change management.
Exit Interviews- Coordinates the exit interview process for assigned area, including analyzing, identifying employee retention issues, and reporting on trends to Human Capital department management.
Perform other duties as assigned
Regular and reliable attendance is required
Competencies
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications
Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues
Technical Skills: Advanced collaboration, listening, consulting, and conflict resolution skills; Experience conducting investigations; In-depth knowledge of TriWest Human Resources policies and procedures, Knowledge of Human Resources management concepts; Federal, state, and local employment law; Ability to maintain the confidentiality of information and maintain safeguards; presentation skills
Self Starter/Initiative/Flexibility. Ability to change priorities efficiently and effectively and perform well in a dynamic environment. Willing to perform a variety of responsibilities
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment
Working Conditions
Availability to work non-regular hours as required
Works in a standard office environment, with minimal travel
Extensive computer work with prolonged sitting
Company Overview
Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve !
Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996. Learn more about TriWest at ;/strong>
**Veterans, Reservists, Guardsmen and military family members are encouraged to apply**
We are excited to share with you our new careers video as we heighten our recruitment efforts to administer the TRICARE contract in the West Region
Do you know someone who is passionate, demonstrates the TriWest values, and is looking for a more meaningful career? Send them to ;/strong> to learn more and search job openings.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
First 30 days of training is required onsite with a transition to 3 days in the office and 2 days work from home.
Job Summary
As a Senior Human Capital Generalist (also compared to a HR Business Partner), the role supports our employees from hire to retire. Responsibilities include recruitment, onboarding, employee relations including internal investigations, leadership development and training, performance management, performance appraisal process, strategic partner to our TriWest leadership team, TriWest policies & procedures, employment law, employee engagement, exit interviews, turnover analysis, and FMLA/ADA support. California Employment Law Experience Preferred!
Education & Experience Required:
Bachelor's degree in human resources, related field, or equivalent experience
5 years' experience as a Human Resources Business Partner with strong Employee Relations / Organizational Effectiveness background
3 years in Employee Relations / Labor Relations
3 years of full employee life cycle including recruiting experience
Strong knowledge of federal, state, and local employment laws and regulations. California Employment Law Experience Preferred!
Demonstrates experience establishing strong, strategic relationships with leaders at all levels which includes success at influencing leaders to make the right decisions.
Strong business acumen, using that understanding to effectively develop and deploy solutions that help leaders meet their business goals.
Demonstrates experience as a change agent, leading, and managing organizational changes. Project management experience in leading and participating on teams.
Experience developing and facilitating leadership development programs such as employee engagement, coaching, conflict management, and performance management.
Strong presentation skills.
Preferred:
PeopleSoft experience
Strong knowledge of the following leadership and management theories; Situational Leadership, Emotional Intelligence, and Predictive Index.
Supervisory experience
SHRM/PHR Certification
Key Responsibilities
Recruitment/Onboarding - Conducts full lifecycle recruiting by sourcing candidates, screening candidates, online skill testing, negotiating offers, and arranging for pre-hire setup.
Internal Investigations- Conducts formal and informal investigations regarding employee relations issues, including in rare circumstances where traveling to field locations is required. Effectively resolves issues within a reasonable timeframe and with appropriate outcomes. Outcomes may include disciplinary action up to and including termination of employment. Ensures compliance with federal, state, and local regulations, including employment law, Equal Employment Opportunity, American with Disabilities Act.
Performance Management- Coaches line managers on talent management issues and supports the regional Human Capital training initiatives. Consults with management team on the annual performance appraisal process to ensure compliance with Human Capital protocols. Consults with employees and line managers on organizational and talent effectiveness issues, including performance management, communication, conflict management and change management.
Exit Interviews- Coordinates the exit interview process for assigned area, including analyzing, identifying employee retention issues, and reporting on trends to Human Capital department management.
Perform other duties as assigned
Regular and reliable attendance is required
Competencies
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications
Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues
Technical Skills: Advanced collaboration, listening, consulting, and conflict resolution skills; Experience conducting investigations; In-depth knowledge of TriWest Human Resources policies and procedures, Knowledge of Human Resources management concepts; Federal, state, and local employment law; Ability to maintain the confidentiality of information and maintain safeguards; presentation skills
Self Starter/Initiative/Flexibility. Ability to change priorities efficiently and effectively and perform well in a dynamic environment. Willing to perform a variety of responsibilities
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment
Working Conditions
Availability to work non-regular hours as required
Works in a standard office environment, with minimal travel
Extensive computer work with prolonged sitting
Company Overview
Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve !
Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996. Learn more about TriWest at ;/strong>
**Veterans, Reservists, Guardsmen and military family members are encouraged to apply**
We are excited to share with you our new careers video as we heighten our recruitment efforts to administer the TRICARE contract in the West Region
Do you know someone who is passionate, demonstrates the TriWest values, and is looking for a more meaningful career? Send them to ;/strong> to learn more and search job openings.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental, and Vision Coverage
- Paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
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