What are the responsibilities and job description for the Accounts Receivable Manager position at Troon?
Troon Corporate headquarters located in Scottsdale, Arizona, is seeking a dynamic and results-driven Accounts Receivable (“AR”) Manager to lead our AR team in a fast-paced, high-volume environment. This role is ideal for a candidate with strong leadership skills, proven expertise in managing invoicing processes, utilizing customer relationship management (“CRM”) tools, mentoring team members, and driving operational improvements. The AR Manager will play a critical role in ensuring the company’s cash flow and receivables processes are efficient, accurate, and scalable as we continue to grow.
Essential Duties:
- Oversee all AR functions, including invoicing, payment processing, and dispute resolution.
- Ensure accuracy and timeliness of invoicing processes in compliance with company policies and procedures.
- Identify and implement process improvements to streamline workflows, reduce errors, and enhance overall efficiency within the AR department.
- Collaborate with cross-functional teams (e.g., Operations and IT) to refine and optimize end-to-end AR processes.
- Supervise, mentor, and develop a team of AR professionals, fostering a culture of continuous learning and accountability.
- Leverage CRM tools to track and manage customer accounts, monitor payment trends, and improve reporting capabilities.
- Prepare and present monthly AR reports, including aging summaries and key performance indicators.
- Analyze AR data to identify trends, risks, and opportunities for improvement.
- Maintain compliance with company policies, financial regulations, and audit requirements.
- Develop and enforce robust internal controls to safeguard company assets and minimize financial risk.
- Perform other duties as required.
Experience:
- Bachelor's degree in Accounting, Finance, or a related field.
- 5 years of progressive experience in AR or related functions, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of AR processes, invoicing, and collections.
- Experience with CRM tools (e.g., D365 Customer Engagement, Salesforce, NetSuite) and AR software.
- Experience in a high-volume invoicing environment, preferably within a mid to large-sized company.
- Proven ability to lead and develop a team, with excellent interpersonal and communication skills.
- Strong analytical and problem-solving abilities, focusing on process improvement and efficiency.
- High attention to detail and strong organizational skills.
- Proficiency in Microsoft Excel and other reporting tools.
- Excellent verbal and written communication skills, with the ability to explain complex policies and procedures clearly.
Preferred Qualifications:
- Experience with ERP systems (e.g., D365 Finance & Operations, SAP, Oracle).
- Knowledge of GAAP and SOX compliance.
- Familiarity with global AR processes and multi-currency transactions.
- Experience in process improvement initiatives and working with cross-functional teams.
Troon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
