What are the responsibilities and job description for the Concierge / Receptionist / Front Desk position at Troon?
Pinetop Country Club in Pinetop, AZ is excited to announce the exceptional career opportunity of Concierge. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities of the Concierge:
- Serves as a local information source for guests.
- Provides information about special events within the resort and the surrounding area.
- Maintains adequate supply of brochure rack items in a clean, well-organized manner.
- Answers all incoming calls to the guest service desk.
- Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
- Assists guests with questions and concerns, makes suggestions and identifies possible solutions.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
Minimum Qualifications for the Concierge:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
- Regular and reliable attendance.
