What are the responsibilities and job description for the Shuttle Driver position at Troon?
Position Summary:
Responsible for providing prompt, safe, and courteous transportation of customers between Resorts World Catskills, The Alder, Monster Golf Club, and The Kartrite.
Key Responsibilities:
- Greets each customer with a smile
- Assists guests with loading golf bags into the shuttle safely and securely
- Provides quick and pleasant customer courtesy, service, and satisfaction
- Follows all established procedures for Shuttle Drivers, including pre-trip inspections, designated routes, accurate record-keeping, and regular, effective radio communication
- Maintains accurate familiarity with Monster Golf Club, Resorts World Catskills, The Kartrite, The Alder and general area in order to answer questions and provide helpful information to our customers
- Maintains a clean, pleasant, and calm environment inside the shuttle (including but not limited to, windows rolled up, company approved audio/video playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food on shuttle)
- Cooperates with all team members to provide the best possible service to all internal and external customers
- Complies with all applicable Federal, State, and Local regulations and requirements governing, including Department of Transportation
- Keeps all areas of shuttle clean (including shuttle interior and windows)
- Complies with all uniform and appearance guidelines
- Follows all company policies and procedures as set forth in the Employee Handbook
- Performs additional duties as reasonably requested by Management, especially during downtimes
Knowledge, Skills, & Experience Required:
- High school education or equivalent
- Previous driver and/or customer service experience
- Good driving record as reported by the Department of Transportation is essential
- Ability to lift up to 50 pounds
- Successful completion of Shuttle Driver Training
- A solid employment record and previous customer service experience preferred
- Ability to promptly follow directions from management and co-workers
- Must be able to maintain a smile and courteous disposition toward external and internal customers
- Commitment to co-worker, customer, and vehicle safety
Compensation:
$19.00 per hour plus tips.
Employment Type: Employee – Full Time—Seasonal
**Part Time Positions Available
Salary : $19
