Key Account Manager

Key Account Manager/Representative for Skretting USA

Job Description:

Join Our Purpose - Feeding the Future

Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions.

Skretting is seeking Key Account Manager for Longview, Washington business to be responsible for point of contact for Skretting clients and reports directly to the Commercial Leader. They will build long-lasting, mutually beneficial relationships with our customers, always striving to find the solution which best fits their individual needs. This position will see implementation and maintenance of technical services and customer service. The position will support Sales colleagues as well as other internal departments by collecting information, producing forecasts, using models and offering insight into client and market needs.

About The Role

Responsibilities:

• This is a work from home role but required to be in the field with little supervision
• Communicating with clients to understand their needs and find solutions through products and services.
• Traveling for client site visits and technical service implementation.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfilment.
• Collecting and analysing data to track feed and fish performance.
• Keeping accurate electronic and hard copy records.
• Resolving complaints and preventing additional issues by improving processes.
• Implementing and maintaining customer management systems (CRM and similar).
• Acting as a client advocate with a focus on improving performance and efficiency.
• Maintaining ASC certification requirements for key clients.
• Logistics projects related to customer satisfaction and efficiency improvements, as required
• Participating in training and development programs for sales and leadership improvement.
• Other duties as assigned by the Sales Manager.
  
  

Skills And Expertise

Qualifications:

• A bachelor’s degree in computer science, Business, or a similar field.
• Science related post-secondary degree or certificate (equivalent industry experience considered).
• Valid driver’s license and vehicle.
• Minimum 2 years’ experience in aquaculture, animal nutrition, sales or related field.
• Exceptional communication, computer and technology skills.
• Ability to collect, track, analyze and communicate data.
• Excellent listening skills.
• Exposure to farm production systems considered an asset.
  
  

Expectation from Role:

• Adaptively Has the ability to quickly adapt to dramatic and continued changes in the workplace or environment or changes in the way things are done. Deals effortlessly with changes of policy and workflow, showing the ability to quickly adapt to changing work conditions. Has a high learning agility to either grow vertically or horizontally.
• Guiding in the business:
  
  

Knows company's goals, objectives, strategy, needs, strengths, and weaknesses in order to understand the capabilities and resources available to address the market opportunities and are better placed to guide staff.

Guides teams to inform them precisely what is expected of them, in terms of behavior as well as results, so they are more likely to achieve the desired outcomes.

Is aware of all opportunities in OGP and translates this into strategic focus areas and strategy execution.

• Communication:
  
  

Synthesizes information and can communicate the big picture to executive-level clients. As well as to peers and lower levels in the organization.

Gaining others’ support for ideas, proposals and solutions, and getting others to take action to advance work objectives.

Why You Will Love Working with Us:

• Global Benefits:
• A full-time position in an international, dynamic environment.
• Competitive remuneration package, good pension scheme, vacation days with flexibility.
• Opportunities for professional growth within Nutreco and the broader SHV group.
• A flexible work environment with the option to work from home
  
  

• Local Benefits:
• Flexibility to work from home
• Mileage reimbursement for field visits
• Comprehensive health benefit package
  

Our organisation:

Skretting is a global leader in providing innovative and sustainable nutritional solutions and services for the aquaculture industry. Skretting has production facilities in 18 countries on five continents to manufacture and deliver high quality feeds from hatching to harvest for more than 60 species. The total annual production volume of feed is close to 2.5 million tonnes. Our mission is Feeding the Future.

Equal Opportunity Employer:

Skretting is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Skretting is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.