What are the responsibilities and job description for the IT Specialist Intern-Summer 2025 position at Trove Brands?
Company Description
Trove Brands is a privately-held house of brands including BlenderBottle®, Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.
A career at Trove Brands is not about punching the clock. It’s about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day.
Job Description
We are seeking a proactive and tech-savvy IT Specialist Intern to join our IT department for the Summer 2025 internship program. The intern will assist in providing technical support, managing IT systems, and participating in various IT projects. This role offers valuable hands-on experience with networking, hardware, software, and cybersecurity, providing an opportunity to gain practical knowledge in a real-world environment.
Key Responsibilities:
- Assist in troubleshooting hardware and software issues for internal teams, providing timely technical support
- Help manage and maintain company computer systems, networks, and servers
- Support in configuring and installing software, hardware, and peripheral devices
- Assist with the administration of user accounts and access permissions
- Participate in system upgrades, patches, and security updates
- Conduct basic network troubleshooting (e.g., internet connectivity, network drive mapping)
- Support data backup and recovery procedures
- Assist in maintaining IT documentation, including manuals, FAQs, and knowledge-base articles
- Collaborate with the IT team on cybersecurity initiatives, ensuring data protection and system security
- Contribute to IT projects, including system integrations, cloud services, or automation tasks
- Respond to and resolve help desk requests and document resolutions
- Perform other tasks and duties as assigned by the IT department
