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Military Sponsored Billing Coordinator

Troy University
Troy, AL Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/3/2025
The Military Sponsored Billing Coordinator position in Student Financial Services is responsible for all military billing operations for all student accounts.
These responsibilities will include the following essential functions:
  • Serve as the primary point-of-contact for military sponsored billing
  • Utilizing and maintaining Colleague sponsorships and Troy’s military billing portals
  • Crediting, invoicing, receipting, and collection allocation of student sponsored accounts
  • Certifying, awarding, & maintaining Troy active-duty military scholarships
  • Assisting with B&N/ Trojan Book Bag textbook information for sponsored students
  • Organizing and maintaining sponsor and student files for audit
  • Providing overview of Student Financial Aid for sponsored students
  • Receipting, auditing, and reconciling third-party accounts
  • Assisting with the refund process and audit of student accounts
  • Resolving any account discrepancies
  • Performing all Student Financial Services functions including – receipting, preparing and posting of any account receivables and refunds
  • Communicating with prospective and current students and providing general, institutional, account, and third-party billing information
  • Coordinating with the Billing Coordinator the application and exceptions for Business Office holds for military funded students awaiting payment
  • Assisting as back-up cashier
  • Other duties as assigned
Minimum Qualifications
1. Bachelor’s degree from an accredited university or equivalent sponsor billing experience
2. Minimum of two years of professional work experience
3. Excellent organizational skills
4. Strong knowledge of Microsoft Office Suite
5. Excellent interpersonal, oral, and written communication skills
6. Ability to multitask
Preferred Qualifications
1. Previous experience in a University setting
2. Previous financial experience
3. Previous Military/Federal Tuition Assistance knowledge
4. Master’s Degree

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