What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Troyer Post Buildings?
At Troyer Post Buildings, we believe the first impression matters—and that starts with you. As the first point of contact for our customers, the Receptionist plays a vital role in ensuring a positive experience and smooth communication across the company. If you’re customer-focused, detail-oriented, and thrive in a team-driven environment, we’d love to meet you.
Key Responsibilities:
- Greet and assist customers both in-person and over the phone with professionalism and warmth
- Manage incoming calls, emails, and correspondence efficiently
- Schedule appointments and direct inquiries to the appropriate departments
- Maintain organized and accurate records in CRM (Zoho)
- Collaborate with internal teams to support smooth cross-departmental communication
- Perform general administrative tasks, including document management and data entry
- Support day-to-day operations with a strong focus on customer satisfaction
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Qualifications:
- Proven experience in customer service or administrative support
- Familiarity with CRM systems (Zoho preferred)
- Comfortable using Google Workspace (Docs, Sheets, Gmail, Calendar, etc.)
- Strong phone etiquette and communication skills
- Detail-oriented with excellent organizational abilities
- Team player with a willingness to collaborate across departments
- Prior experience with QuickBooks is a plus
- Knowledge of or interest in the construction industry is helpful but not required
Benefits:
- Dental and Vision Insurance
- Long-Term Disability Coverage
- 401(k) with Company Match
- Ramsey Solutions SmartDollar & EveryDollar Subscription
- Sabbatical Leave Program
- Paid Time Off (PTO) and Paid Holidays
Be the face of Troyer Post Buildings—where lasting customer relationships begin.
Apply today and take the first step toward a rewarding career.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Work Location: In person
Salary : $15 - $17
