What are the responsibilities and job description for the Hotel Night Auditor position at Tru by Hilton Louisville South Shepherdsville?
We are looking for a Hotel Front Desk/Night Auditor Agent to join out team here at Tru by HIlton Shepherdsville. to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Night Auditor responsibilities include registering guests, managing reservations and providing information about rooms, rates
If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Must be 20 to sell beer.
Shift starts Wednesday (which is Thursday AM) 3A-7A , then back in at 7P-7A Thursday, Friday and Saturday which is 40 hrs a week. You will have off 3 full days and only work 4 on the other day. Almost 4 days off. Schedule stays the same each week you will work only 1 weekend day.
20 hours of Hilton computer training
Get breakfast prepared for breakfast in the morning before breakfast attendant comes in to start the shift.
Must work weekends
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
Skills
- Work experience as a Hilton Hotel Front Desk Agent, Receptionist, Night Auditor or similar role
- Experience with hotel reservations software, like PEP and Saflok
- Customer service attitude
- Excellent communication and organizational skills
- No experience necessary, but prefer hotel experience
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Holidays
- Night shift
Ability to Commute:
- Shepherdsville, KY 40165 (Required)
Ability to Relocate:
- Shepherdsville, KY 40165: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16