Maintenance Manager

Description

Why Tru by Hilton:

For 2025, Hilton is the #1 Best Company to Work For in the U.S. – our fourth time reaching this top honor. We first appeared on the Great Place to Work list in 2016 based on our commitment to our purpose and one another. We have since become the best hospitality company in the world and have earned over 600 awards, including over 65 #1 wins globally. These accolades are a direct result of the heart and soul we put into the work we do each day to serve our guests. 95% of Hilton employees say it is a great place to work, compared to 57% of employees at a typical U.S.-based company. Join our Tru by Hilton Spokane Valley team today to experience why!

Job Purpose:

The Maintenance Manager is responsible for maintaining the hotel’s overall operation, appearance and working order and is responsible for the administration of the maintenance and life safety programs to include purchasing, preventive maintenance, equipment repairs, hotel security, and life safety and supervise the maintenance department.

Full Time Position

Pay Range:

• $23.00 - $29.00 per hour

• Bonus Program Eligible

Benefits Available:

• 401k

• Paid Time Off based on length of service

• Go Hilton (Team Member Travel Discount)

Duties & Responsibilities:

• Ensure customer satisfaction at all times, modeling, and adhering to the guest service standards.

• Inspect physical plant regularly to identify problems and necessary maintenance.

• Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC plumbing, mechanical, electrical, power plant, pool, spa/hot tub, kitchen equipment, laundry equipment and any other related systems and equipment.

• Prepare weekly maintenance schedules and allocate work as per forecasted workloads.

• Coordinate daily cleaning and maintenance activities.

• Oversee all repairs and ensure that work is completed on time.

• Maintain all inventory and equipment and ensure proper storage.

• Comply with all health and safety regulations and practices on site.

• Conduct preventative maintenance work.

• Ensure all maintenance request orders are handled in a prompt and courteous manner including logging and following up.

• Conduct safety inspections as scheduled.

• Establish strategies to meet workload demands on time.

• Communicate with General Manager on a regular basis regarding the specific and overall condition of the physical plant, related systems, equipment, schedules and maintenance department update.

• Oversee any external contractors who may be contracted by the hotel to carry out specific repairs.

• Oversee and train department team member(s).

• Adheres to all work rules, procedures and policies.

• Other duties as assigned by General Manager.

Requirements

Skills & Qualifications

• A minimum of 3 years; experience in a similar role.

• Highschool diploma.

• Strong knowledge of building trades, cleaning procedures, and maintenance.

• Solid understanding of health and safety regulations and practices.

• Effective budgeting and performance management.

• Fantastic organizational and leadership skills.

• Available to work a flexible schedule, weekdays and/or weekends.

• Great eye for detail, be self-motivated and able to work independently and with a team.

• Excellent English communication and interpersonal skills.

• Works well under pressure and meets tight deadlines.

• Computer literate with capability in email, MS Office, and related communication tools.

• Great time management skills.

• Strong decision-making and problem-solving skills.

Working Conditions:

• The worker is subject to both environmental conditions: Activities occur inside and outside.

• The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on ladders and high places, exposure to high heat, or exposure to chemicals.

• The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation.

• The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.

• The worker frequently is in close quarters, crawl spaces, shafts, small enclosed rooms, and other areas, which could cause claustrophobia.

• The worker is required to function in narrow aisles or passageways.

Physical Requirements:

• Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles

• Kneeling: Bending legs at knee to come to a rest on knee or knees.

• Crouching: Bending the body downward and forward by bending leg and spine.

• Crawling: Moving about on hands and knees or hands and feet. 

• Reaching: Extending hand(s) and arm(s) in any direction.

• Standing: Remaining upright on the feet, particularly for sustained periods of time

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another

• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. 

• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. 

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles

• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. 

• Grasping: Applying pressure to an object with the fingers and palm

• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. 

• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 

• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

Salary : $23 - $29