What are the responsibilities and job description for the Hotel General Manager position at Tru by Hilton?
Overview
We are seeking an experienced and dynamic General Manager for our Tru by Hilton. The General Manager will oversee the daily operations of our hotel. The ideal candidate will possess a strong background in hospitality management and demonstrate exceptional leadership skills. This role requires a commitment to providing outstanding customer service while effectively managing staff, budgets, and hotel revenue. The Hotel General Manager will be responsible for ensuring that guests have a memorable experience while maintaining high standards of quality and efficiency.
Duties
- Oversee all aspects of hotel operations, including front desk management, housekeeping, maintenance, and food and beverage services.
- Develop and implement strategies to enhance guest satisfaction and improve overall hotel performance.
- Manage budgeting processes, ensuring that all departments operate within their financial limits while maximizing profitability.
- Lead, train, and supervise hotel staff to ensure high levels of performance and customer service.
- Monitor revenue management practices to optimize room rates and occupancy levels.
- Address guest inquiries and resolve any issues or complaints promptly to maintain a positive guest experience.
- Collaborate with marketing teams to promote the hotel’s services and special events.
- Ensure compliance with health, safety, and licensing regulations.
Skills
- Strong leadership abilities with a focus on team development and motivation.
- Proficient in hospitality management principles and practices.
- Excellent customer service skills with a passion for enhancing guest experiences.
- Experience in revenue management strategies to drive profitability.
- Multilingual abilities are a plus for communicating effectively with diverse guests.
- Familiarity with phone systems and front desk operations is essential.
- Strong budgeting skills to manage financial resources effectively.
- Ability to supervise staff across various departments while fostering a collaborative work environment.
Join our team as the Hotel General Manager where you can make a significant impact on our guests' experiences while leading a dedicated team in the hospitality industry.
Qualifications
- Hotel management
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- On call
- Weekends as needed
Ability to Commute:
- Hollins, VA 24019 (Preferred)
Ability to Relocate:
- Hollins, VA 24019: Relocate before starting work (Preferred)
Work Location: In person
Salary : $50,000
