What are the responsibilities and job description for the Outside Parts Sales Representative position at Truck Country, Inc.?
Summary: The Outside Parts Sales Representative at Stoops Trailers is responsible for expanding and maintaining a customer base, fostering customer relationships, and serving as a positive ambassador for the company. This role involves making sales calls to trucking and leasing companies, independent garages, and trailer repair shops, maintaining existing parts business, prospecting new customers, and providing excellent customer service. The Sales Representative must hit projections and exceed monthly/yearly goals set by the company while adhering to Stoops Trailers' policies and procedures.
Duties and Responsibilities:
- Make sales calls to trucking and leasing companies, independent garages, and trailer repair shops.
- Maintain existing parts business and grow sales with the current customer base.
- Prospect new customers and convert prospects into active customers.
- Maintain close relationships with customers.
- Assist customers with parts returns and warranty problems according to company policies.
- Achieve and exceed monthly/yearly sales goals set by the company.
- Perform other duties as assigned.
Minimum Qualifications:
- High School diploma or equivalent.
- Minimum 3 years' experience in heavy-duty truck parts or service.
- Working knowledge of trucks, diesel engines, air brakes, HD transmission, axle, and driveline.
- Superior selling skills based on probing to uncover customer needs.
- Strong customer service, communication, telephone, and organizational skills.
- Self-motivated and driven individual.
Stoops Trailers Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401K Plan with Company Match
About Truck Country / Stoops Freightliner-Western Star: Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Affirmative Action/Equal Opportunity Employer: Qualified women, minorities, and people with disabilities are encouraged to apply.
Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply
