What are the responsibilities and job description for the Program Manager position at Truck Hero?
Position Summary
The Program Manager will be responsible for managing multiple projects in RealTruck's New Product Development Process. They will lead a cross functional team to deliver the projects on time, within budget, and with a quality product. The position is expected to track all activities and be able to communicate effectively to all stakeholders, both internal and external.
CORE FUNCTIONS
Oversee multiple projects, ensuring program goals are reached and delivered to schedule.
Utilize Program Management software to effectively track process deliverables.
Lead weekly cross-functional team meetings to ensure successful outcomes for both internal and external customers.
Lead and engage in trouble shooting with the team to develop options for success during complex situations.
Assure adherence to corporate New Product Development (NPD) process deliverables.
Work closely with Category Management team, cross-functional teams, and operations to develop the scope, deliverables, required resources, budget, and timing for new projects.
Lead problem solving discussion when required for a project.
Demonstrate the ability to influence project stakeholders.
Identify key requirements for cross-functional teams and external vendors.
Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.
Present to leadership for gate approvals and monthly reporting meetings.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
Bachelor's degree is required, preferably in Engineering, manufacturing, or business.
4 years of program management experience required. Aftermarket and / or OEM product experience in an automotive environment is a bonus.
Experience managing within cross functional teams and matrix style organizations.
Skills, Abilities, and Knowledge
Firm grasp of a gated process approach to managing projects.
Proficiency with standard software applications (MS Excel, Word, Power point, Project), and familiarity with other web-based applications.
Ability to effectively present information to management.
Strong, professional verbal and written communication skills.
Familiar with common business practices, financial calculations, and ability to track program costs.
Strong problem-solving skills.
Ability to identify key requirements needed from cross-functional teams and external vendors.
Ability to analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders.
Ability to drive the cross functional team to accomplish program deliverables while utilizing the RealTruck New Product Development Process.
Travel
Occasional travel is required, approximately 10-20% to meet supplier and internal / external customer needs. Ability to travel to supporting plants in the US and Mexico.
COMPETENCIES
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Verbal Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
PHYSICAL REQUIREMENTS
This position is subject to sedentary work; Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally.
Physical Activities
This position is subject to the following physical activities : walking, talking, hearing, and the use of hands, wrists, or fingers in repetitive motions.
Visual Acuity
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and / or operation of machines (including inspection); using measurement devices; and / or assembly of fabrication of parts at distances close to the eyes.
Working Conditions
This position operates in a professional office environment. This role routinely uses standard office equipment.
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