What are the responsibilities and job description for the Commercial Truck Tire Service Advisor position at Truck Tire Center of Knoxville?
*Job Overview* We are seeking a dedicated Service Advisor to join our team. The Service Advisor plays a crucial role in ensuring customer satisfaction and facilitating smooth service operations within our automotive dealership. *Responsibilities* - Provide exceptional customer service by greeting customers, assessing their needs, and recommending appropriate services - Schedule service appointments and communicate effectively with customers regarding service timelines - Liaise between customers and technicians to ensure clear communication on service requirements - Utilize knowledge of vehicle maintenance, automotive services, tire services, brake repairs, and auto body repairs to advise customers on necessary services - Handle cash transactions accurately and efficiently - Promote additional services and products to customers based on their vehicle's needs - Maintain a clean and organized service area *Qualifications* - Previous experience in a dealership or automotive service environment is preferred - Strong sales skills with the ability to upsell services and products - Excellent customer service skills with a friendly and professional demeanor - Mechanical knowledge to understand and explain vehicle maintenance and repair services - Ability to handle cash transactions accurately - Strong communication skills to effectively interact with customers and team members
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $45,000 - $60,000