What are the responsibilities and job description for the Server position at Truck World?
Job Description:
Located in a travel center in Hubbard, Ohio, we are seeking enthusiastic individuals to join our restaurant team at the Globe Restaurant.
Job Purpose:
Serves patrons by providing information to help food and beverage selections, presenting ordered choices, and maintaining dining ambiance.
Duties:
- Prepares room for dining by setting tables and decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by presenting menu options, suggesting courses, explaining chef's specialties, identifying appropriate wines, and answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons' choices and noting special dietary needs and requests.
- Keeps kitchen staff informed by noting meal progression timing.
- Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs and observing dining process.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
- Obtains revenues by totaling charges, issuing bill, accepting payment, and delivering bill and payment to cashier and returning change or credit card and signature slip to patrons.
- Contributes to team effort by accomplishing related results as needed.
Requirements:
- Available for weekday, weekend, and holiday shifts.
- General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships.
