Sales Administrator

As a Sales Administrator, you’ll be the cornerstone of our sales team, ensuring seamless processes and contributing to our overall success. This role is perfect for individuals who thrive in a detail-oriented and organized work setting.

If you have a knack for managing documentation, coordinating activities, and providing crucial administrative support, this is your opportunity to play a pivotal role in enhancing our sales operations. Join us in a position where your organizational prowess meets the fast-paced world of sales.

The Sales Administrator plays a crucial role in supporting the sales team and ensuring the smooth operation of sales activities. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The Sales Administrator will collaborate closely with the sales team to provide administrative support, maintain accurate records, and assist in achieving sales targets.

Sales Administrator Job Responsibilities:

· Ensure accurate and timely processing of sales orders, including verification and documentation.

· Maintain organized records of sales-related documents, contracts, and customer information.

· Provide administrative support to the sales team, facilitating smooth day-to-day operations.

· Collaborate with cross-functional teams to ensure efficient communication and operations.

· Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.

· Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about services, pricing, and availability. Assist in resolving customer complaints or issues by coordinating with relevant departments.

· Sales Support: Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

· Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

· Excellent organizational and time management skills.

· Strong attention to detail and accuracy.

· Effective communication and interpersonal skills.

· Proficiency in MS Office Suite, particularly Excel and PowerPoint.

· Ability to work independently and collaboratively in a team.

· Strong problem-solving and decision-making abilities.

· Ability to prioritize tasks and work under pressure.

Required Qualifications:

· High school diploma or equivalent; college degree preferred.

· Strong organizational abilities to manage tasks, documents, and deadlines effectively.

· Excellent communication skills for liaising with both internal teams and external clients.

· Exceptional attention to detail to ensure accuracy in order processing and documentation.

· Have experience with Microsoft Office, and other pertinent sales tools.

· Demonstrate proficient time management skills to handle multiple tasks and meet deadlines effectively.

· Proven experience in a sales support or administrative role.

· Familiarity with sales processes and procedures.

· Experience in trucking or logistics.

· Excellent written and verbal communication skills.

· Strong numerical and analytical skills.

· Ability to adapt to changing priorities and work in a fast-paced environment.

· Professional and friendly demeanor.

Conclusion:

In summary, the Sales Administrator plays a crucial role in supporting the sales team, maintaining accurate records, and providing administrative assistance. Strong organizational skills, attention to detail, and the ability to multitask are essential for success in this role. The Sales Administrator should have excellent communication skills and be proficient in MS Office Suite. A background in sales support and familiarity with McLeod software is preferred.