What are the responsibilities and job description for the Sales Manager, Business Development position at Truckstop?
Job Description
Job Description
At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other's back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success.
Position Summary :
This position manages the day to day operations of the Inside Sales team – accomplish department objectives by organizing and monitoring work process and leading a team of Inside Sales Representatives. Commission is based upon team success of established targets.
Essential Job Functions :
- Lead and manage a team of 8 to 10 Inside Sales Representatives.
- Assist Sales Director in executing company initiatives related to sales, service, and customer experience.
- Develop and implement clear and practical sales plans.
- Train, develop and motivate the team to achieve performance metrics and sales goals.
- Develop strategies of success using consultative approach, lead prospective clients through service evaluation to fully productive customer.
- Consistently provide leadership, coaching and development to team members.
- Meet and exceed assigned customer experience, sales, service, revenue and productivity targets.
- Coach and counsel team members on "opportunities" and sales technique effectiveness using key sales metrics as a guideline, recognize positive performance as needed.
- Facilitate weekly personnel training / educational sessions as directed by Sales Director.
- Create and maintain scheduling, coverage and resource planning to ensure the right number of employees are working to meet the needs of the business.
- Ensure that team members are properly trained on new products and promotions to sell with confidence.
- Report concerns with sellers' knowledge and / or behavior to Inside Sales Director or provide coaching as appropriate.
- Actively inspect post-launch and drive improved results with best practices.
Position Requirements :
The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.
Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Truckstop participates in the E-Verify program. Learn more about the E-Verify program here : https : / / www.e-verify.gov /
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