Director of Implementation - Salesforce

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members in 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

• We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
• We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
• We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
• We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
• We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.
  
  

Job Summary

Here at Trucordia, we are looking to hire a Director of Salesforce Implementation, who will oversee the deployment and adoption of our Salesforce solutions across the organization. This role will be responsible for managing the end-to-end implementation process, coordinating cross-functional teams, and advancing Salesforce initiatives that are critical to achieving our business objectives. The ideal candidate will be a strategic leader with hands-on experience in Salesforce implementation and a proven track record of managing complex projects in a fast-paced environment.

Duties And Responsibilities

• Lead the planning, execution, and delivery of Salesforce implementation projects on a nation-wide scale, ensuring alignment with business goals.
• Collaborate with stakeholders to gather and define project requirements, scope, and timelines.
• Oversee system integrations, data migrations, and configurations to ensure seamless adoption of Salesforce.
• Develop and maintain project plans, budgets, and schedules while identifying and mitigating risks.
• Serve as the primary point of contact for Salesforce implementation projects, addressing issues and ensuring client satisfaction.
• Drive post-implementation support and enhancements to optimize system performance, ensure user adoption, and promote the growth of active users.
• Stay updated on Salesforce best practices and industry trends to provide innovative solutions and continuous improvement opportunities.
  
  

Qualifications

• Bachelor’s degree in Business, Information Technology, or a related field.
• 8 years of experience in business applications implementation and project management.
• 5 years of experience working within the Salesforce ecosystem.
• Proven experience leading cross-functional teams and driving strategy while managing multiple concurrent projects.
• Salesforce certifications (e.g., Administrator, Advanced Administrator, or Implementation Architect) are not a requirement, but a plus.
• Familiarity with Agile or other project management methodologies.
• Ability to translate business needs into technical requirements and solutions.
  
  

Benefits

• Medical, Dental, Vision
• Life Insurance and AD&D
• FSA / HSA
• Accident & Critical Illness
• Hospital Indemnity
• Pet Insurance
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K
  
  

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.

Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.