Medical Receptionist

Medical Receptionist

We offer a competitive salary, Paid Time Off, and opportunities for professional growth.

As a medical front desk professional at TruDoc Medical, a medical outpatient practice in Denville, New Jersey, your role would involve various administrative and customer service tasks to ensure the smooth functioning of the clinic. Here is a general job description for a medical front desk position at TruDoc Medical:

1. Greeting and Checking-In Patients: Welcome patients and visitors to the clinic, providing a warm and friendly reception. Register new patients, collect their personal and insurance information, and update existing patient records accurately.

2. Scheduling Appointments: Coordinate and schedule appointments for patients, using the clinic's electronic scheduling system. Efficiently manage the appointment calendar, ensuring optimal patient flow and minimizing waiting times.

3. Answering Phone Calls: Handle incoming calls professionally and assist callers with inquiries, appointment requests, and general information about the clinic. Direct calls to the appropriate staff members and take messages when necessary.

4. Insurance Verification and Billing: Verify patients' insurance coverage, accurately enter insurance details into the system, and explain coverage and payment options to patients. Coordinate with insurance companies for pre-authorization and claims submission.

5. Medical Records Management: Maintain and update patient records, ensuring accuracy, confidentiality, and compliance with privacy regulations. Retrieve and file medical records as needed, both electronically and in paper format.

6. Coordinating with Medical Staff: Communicate effectively with doctors, nurses, and other healthcare providers to relay important patient information, schedule follow-up appointments, and address urgent matters.

7. Cash Handling and Financial Transactions: Collect payments from patients, process co-pays, and provide receipts. Reconcile daily transactions and maintain accurate financial records.

8. Maintaining Clean and Organized Reception Area: Keep the front desk area, waiting room, and patient registration areas clean, organized, and well-stocked with necessary forms, brochures, and other materials.

9. Customer Service: Provide exceptional customer service, addressing patient concerns, resolving conflicts, and ensuring a positive experience. Act as a liaison between patients and medical staff, effectively communicating patients' needs and requests.

10. Adherence to Policies and Procedures: Follow established clinic protocols, HIPAA regulations, and other applicable policies to maintain patient confidentiality, protect sensitive information, and ensure compliance with industry standards.

If you are looking for a perminant position in a health care facility, look no further! TruDoc Medical is a growing company that foster professional growth for all its emolyees.

Job Type: Full-time

Pay: From $18.00 per hour

Medical Specialty:

• Internal Medicine
• Primary Care
• Pulmonology
• Sleep Medicine

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical receptionist: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $18