What are the responsibilities and job description for the Medical Receptionist position at HVA Medical Group- Paterson?
This is a "float" position - assignments for each day/week may be at one of our office locations in Bergen, Passaic or Morris Counties.
Based in Fair Lawn NJ but available for office locations where the practice needs coverage for various reasons on a given day. Must have a valid driver's license and a vehicle.
JOB DESCRIPTION
Responsibilities include:
1 – Greets all patients in a friendly and welcoming manner.
2 – Registers all patients in the EMR. Includes retrieval of all demographic, financial and insurance information from patients. Secures all necessary signatures on required forms.
3 – Obtains copies of patient identification and insurance identification and scans into document imaging system.
4 – Upon completion of registration, notifies the medical assistant that the patient is ready.
5 – Demonstrates effective communication skills with patients, visitors, co-workers and physicians in accordance with Service Excellence standards.
6 – Demonstrates appropriate and courteous telephone etiquette during telephone exchanges. Relays essential phone messages. Contacts physicians’ offices to exchange and gather information regarding patients.
7 – Schedules patients for appointments with the doctor and for testing as necessary.
8 – Preauthorizes testing and procedures as ordered by the doctor for the patient.
9 – Distributes incoming faxes and handles outgoing faxes.
10 – Performs all other duties as assigned.
11 - Must be fluent in English and Spanish
Preferred Skills
- Actively listening
- Effective communication
- Service orientation
- Socially perceptive
- Time management
- Comprehension and deductive reasoning
- Organization
Salary : $17 - $20