What are the responsibilities and job description for the Dental Office Coordinator position at True Dentistry PC?
About Us
At True Dentistry PC, we're a community of collaborative partners dedicated to providing outstanding care to our patients. We believe in personal and professional development with opportunities for training and advancement.
Your Role
As the Receptionist/Patient Coordinator, you will play a key role in providing a seamless patient experience by managing a variety of important tasks: greeting patients, answering phones, checking patients in and out, handling insurance verifications, and managing appointment scheduling.
Key Responsibilities
- Presentation of treatment plans and financial options to patients
- Finding ways to remove barriers to care and help patients get started on their treatment plans
- Collaborating with the Practice Manager to ensure smooth scheduling, patient follow-ups, and clear communication
- Meeting and exceeding goals, being accountable for daily, weekly, and monthly achievements
Requirements
We are looking for an individual with excellent phone skills and a professional demeanor, strong time management and organizational skills, attention to detail, self-accountability, reliability, empathy, and trustworthiness when interacting with patients and the team.
