What are the responsibilities and job description for the Plumbing Manager position at True Plumbing LLC?
Position Summary
The Plumbing Manager is a self-motivated individual who will lead, maintain, and continue to grow the division. They will manage a dedicated team and help them to deliver great service to customers! We are looking for a professional who can do it all - sales, service, installs, operations, and management. This is NOT a desk job! Our team services, installs, and maintains both residential and commercial projects with efficiency and attention to detail. Positive attitude is a MUST!
Essential Duties and Responsibilities:
- Drive the growth and development of our growing Plumbing & AC division
- Manage a team of 10 Field Technicians, and growing
- Serve customers by analyzing work orders, following daily travel schedules, listening to customer concerns, performing designated work, and proactively solving problems
- Cooperate with other departments to continually improve the process and flow of information
- For each installation job, request necessary parts & equipment needed in advance and verify truck is loaded properly with all materials needed to complete the day
- Document work performed in accordance with company procedure
- Provide guidance and share knowledge with assistants, apprentices, and technicians
- Training and motivating Field Technicians
- Traveling to customer sites to evaluate Field Technicians and job completion
- Assist with installs, complete daily service calls, complete or review estimates, and ordering of all equipment
- Track change orders for ongoing jobs
- Maintain all field rules and regulations to adhere to safety requirements
- Keep personal tools and equipment operable and up to date
- Maintain current knowledge of codes and standards
- Maintain professional conduct and appearance in all working conditions
- Refer all other work outside of Plumbing & AC back to the office, for the office to coordinate between other True divisions.
- All other duties and responsibilities as assigned by direct supervisor
- Drive a box truck and ensure that it is properly maintained and stocked
Minimum Job Requirements:
- At least 3-5 years of Plumbing & AC experience
- At least 3-5 years of hands-on supervisory/management experience
- Excellent project management, organizational, time management, and leadership skills
- Ability to seek assistance when required
- Must be able to prioritize and move projects forward in a timely manner
- A thorough understanding of labor/material costs
- Permitting knowledge
- Valid driver’s license with an acceptable driving record
- Excellent customer service and problem-solving skills
- Monitor jobs and progress from beginning to end with excellent followup and communication skills.
- Self-motivated, results-driven, ethical, respectful, and independent thinking
- Ability to work synergistically with crew member(s), also independently and accurately
- Knowledgeable and skilled in the safe use and maintenance of required tools
Physical Requirements/Working Conditions:
- Must be able to navigate construction sites by walking, climbing, stooping, bending, lifting, and balancing.
- Must be able to lift up to 40 pounds unassisted.
True Corporation is an equal opportunity employer.
Job Type: Full-time
Pay: $75,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Experience:
- Supervisory or Management: 1 year (Required)
- Residential Plumbing: 3 years (Required)
License/Certification:
- Driver's License and Clean Driving Record (Required)
Work Location: In person
Salary : $75,000 - $95,000