What are the responsibilities and job description for the Front Desk Receptionist position at TrueGem Smiles?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The Front Desk Receptionist will play a crucial role in creating a welcoming environment while ensuring smooth operations at the front desk.
Duties
- Greet and assist clients and visitors in a professional and courteous manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date client records.
- Schedule appointments and manage calendars for staff members.
- Handle administrative tasks such as proofreading documents and maintaining office supplies.
- Provide customer support by addressing client concerns and resolving issues promptly.
- Maintain a clean and organized front desk area to create a welcoming atmosphere.
- Assist with clerical duties as needed to support overall office operations.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
Experience
- Previous experience as a receptionist or in customer service is preferred.
- Familiarity with dental office procedures is a plus but not required.
- Proficiency in computer literacy, including experience with scheduling software and Microsoft Office Suite.
- Strong calendar management skills to effectively coordinate appointments.
- Excellent proofreading abilities to ensure accuracy in documentation.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about providing excellent customer service and have the skills we are looking for, we invite you to apply for this exciting opportunity as our Front Desk Receptionist!
Job Type: Full-time
Pay: $17.92 - $22.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Leesburg, VA 20176 (Required)
Work Location: In person
Salary : $18 - $22