What are the responsibilities and job description for the Front Desk Agent position at Trueparkings LLC?
*Overview*
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere.
*Responsibilities*
- Greet guests and efficiently process check-in and check-out
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate the phone system
- Assist with reservations and customer quesitons.
- Maintain a clean and organized front desk area
- Provide information about airport parking services, facilities
- Perform night audit duties as needed
*Qualifications*
- Experience in a front desk or customer service role is preferred
- Strong communication and interpersonal skills
- Proficient in phone etiquette and handling guest relations
- Ability to work effectively in a fast-paced environment
If you are passionate about delivering exceptional guest experiences and have the necessary skills to excel in this role, we encourage you to apply for our Front Desk Agent position.
Job Types: Full-time, Part-time
Pay: $13.75 - $14.50 per hour
Expected hours: 40 per week
Schedule:
- 12 hour shift
- Day shift
- Monday to Friday
- Night shift
Work Location: In person
Salary : $14 - $15
