What are the responsibilities and job description for the Operations Manager position at trueU HR?
The team at trueU HR is helping a client to find an experienced Operations Manager to oversee the daily operations distribution branch in Indianapolis. This role is responsible for managing employee and driver resources to meet customer performance expectations and ensuring that business objectives are achieved.
Duties include, but are not limited to:
- Oversee all branch operations, including Routing, Warehouse, Facilities, Safety, and Security, ensuring 24/7/365 coverage and operational efficiency.
- Manage route planning and optimization, driver and warehouse staff resources, and independent contractor relationships to meet performance and customer expectations.
- Develop, document, and enforce policies and processes to ensure consistency, compliance, and operational best practices.
- Drive branch profitability through budget management, cost control, labor utilization, and performance reporting.
- Implement process improvements using lean methodologies and oversee capital improvement projects as needed.
Education and Experience:
- Bachelor’s degree in business, supply chain, operations, or a related field (preferred).
- 10 years of relevant experience in an operational or logistics-related role, or equivalent education/experience combination.
- Previous management experience in logistics or parcel distribution is highly desirable.
Knowledge, Skills, and Abilities:
- Strong understanding of logistics or parcel delivery operations.
- Highly organized with attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Effective problem-solving, critical thinking, and communication skills across diverse audiences.
- Proficiency in office software (MS Word, Excel, PowerPoint, Outlook) and handling confidential information.
- Strong interpersonal and relationship-building skills with a focus on professionalism and sound judgment.
Physical Environment
This role primarily operates in a professional office environment but may require work in a warehouse setting. The work environment is typically quiet to moderate, with minimal to moderate safety or health hazards depending on the environment.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $80,000 - $100,000
