What are the responsibilities and job description for the Club Operations Manager position at TruFit Athletic Clubs?
Description
TruFit Athletic Clubs is a purpose-driven organization. Our purpose is quite simple, Building A More Powerful You! That You represents every Teammate, every member and every community we serve. By living our Purpose, we are committed to leaving everyone in a more powerful position than when they met us.
How do we do this? By living our core values, which are our moral compass and are absolutely non-negotiable, These core values are:
- We Do the Right Thing
- We Are Inspired To Serve
- We Are Courageous
- We Are Personally Responsible
- We Have Fun!
We are currently seeking a Full-Time Club Operations Manager.
TruFit Athletic Clubs offers a competitive pay and benefits package that includes healthcare coverage for ALL Teammates, full and part-time, to further live our Purpose! Some of the other benefits available to full-time Teammates working 30 hours per week include dental, vision, short-term disability, long-term disability, and life insurance.
Position Summary: Support the Club Manager and gym operations through administrative activities and team support. Help build a culture where we can all learn more, dream more, and be more.
- Communicate and implement club policies and procedures to employees.
- Encourage staff to work as a team and be productive.
- Demonstrate the ability to make decisions.
- Assist in the interviewing and hiring of talented team members weekly
- Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to our club members.
- Ensure the club meets all standards for cleanliness, maintenance, safety, and security.
Requirements
- Customer service - responds promptly to team member's needs, member requests for service and assistance, and anticipates the needs of the studio, teammates and members
- High energy with a successful ability to motivate people
- Excellent written and verbal communication skills, with ability to address/respond in a clear, concise, and respectful manner
- Independent thinker – ability to exercise discretion and independent judgement
- Effective decision making – ability to evaluate the possible outcomes and consequences of a decision.
- Team player with a high interest to collaborate cross-functionally
- Must possess honesty, integrity, and accountability
