Demo

GCO - Technology Senior Testing and Issue Validation Manager

Truist Bank
Charlotte, NC Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/3/2025

Language Fluency: English (Required)


Work Shift:

1st shift (United States of America)

Job Grade:

114

Please review the following job description:

Drive establishment of the Governance & Control Organization (GCO) Monitoring and Testing (M&T) team at Truist and provide first line of defense risk leadership, oversight, and ensure adherence to the enterprise risk and operational risk programs . Manage performance of control testing activities (including control design and effectiveness testing), compliance monitoring indicator (CMI) activities, and Issue Validation aligned to the Technology Business Units. Manage resources responsible for the support and execution of the M&T Program for the Tech teams.

  • This role is a key contributor to the Truist first-line-of defense who will be responsible for completing the Technology test plan to include Testing Program/Plan development, implementation, execution, and reporting. Also includes staffing, training and readiness, socialization with teammates and key stakeholders, and planning/demonstrating sustainability.
  • This role involves responsibility for the overall quality of controls, testing, CMIs, and Issue validation work performed and development of project and testing plans that effectively incorporate appropriate risks, scope, staffing requirements, deliverables, timelines, and client availability. 
  • Lead Issue Validation and assessment of the remediation efforts to confirm adequate resolution. Aggregate, report and communicate risk results to inform teammate stakeholders of the existing risk environment and escalate material concerns to Business Unit leaders and committees.
  • Will provide oversight, guidance, and effective challenge to assigned Technology business units across all risk types to promote and strengthen compliance with applicable regulations, policies, procedures and risk program requirements. 
  • Partner with first and second line defense teammates across Technology in identifying, escalating and in remediating risk control gaps to ensure compliance with Enterprise Risk Management programs and policy. Assess, test and effectively challenge the assigned Business Unit to aide in the evaluations and self-identification of risk control weaknesses.
  • Execute upon the Compliance Monitoring program to design and implements monitoring activities that allow for the ongoing surveillance, review, and analysis of key business performance and risk indicators that allow Business Unit Compliance Oversight (BUCO) and GCO/Business Units (BU) to identify potential regulatory violations.
  • Monitor & report on emerging risks potentially impactful to Business Unit partners and Truist.  Implement processes and record retention routines necessary to ensure compliance with enterprise risk monitoring requirements.

Essential Duties
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1. Participate in issue remediation planning providing feedback for successful closure.

2. Participate in audit preparation activities and exam preparation.

3. Participate in key project/program design activities.

4. Perform issue validation testing.

5. Perform control testing.

6. Perform assessment activities.

7. Perform compliance monitoring indicator (CMI) activities.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Business, Finance or science/academic field, or equivalent education and related training or experience. 

2. Five years of risk management experience in financial services or related field and/or equivalent education, training and experience

3. Strong background in core technology areas, inclusive of data.

4. Deep understanding in core risk programs, focused on issues management and testing.

5. Deep working knowledge of rules/laws/regs/guidance for financial institutions as well as core risk types focused on assigned areas of focus.

6. Extensive experience in audit skills and testing.

7. Strong knowledge of control testing.

8. Basic understanding of core business lines and responsibilities.

9. Proven leadership skills and facilitation to lead direct teams and matrixed activities.

10. Strong verbal and written communication skills

11. Strong analytic abilities.

12. Ability to provide effective challenge to across levels of the organization.

13. Ability to travel, occasionally overnight

Preferred Qualifications:

1. 7-9 years progressive work related experience including audit, risk management, technology, or process engineering, in the financial services industry

2. Master’s degree in finance or equivalent science/academic field.

3.Strong knowledge of Technology, Cyber, Infrastructures, IAM, SOX and other industry-related requirements.

4.Comfortable operating in an environment with a high degree of change.

5.Demonstrated proficiency in identifying operational, compliance, reputational, strategic, liquidity, market and technology risks

6. Consulting experience at a corporate level and strong Project Management Skills

7.Experience in the financial services industry, Finance, HR, and/or Legal

8.Strong written, PowerPoint and oral communication skills along with exceptional decision making and judgment skills.

9 Detail oriented and able to work independently in a fast paced environment while handling multiple priorities at once

10 Ability to assess levels of adherence/execution and identify risk/control improvement opportunities in risk management principles/controls, broad based business practices, and Business Unit activities/processes.

11. Proficiency and knowledge in ARCHER GRC Platform is a plus.

12. CISA, CIA, CPA, MPA, is a plus

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

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