What are the responsibilities and job description for the Sheffield Repossession Specialist position at Truist Bank?
Language Fluency: English (Required)
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104Please review the following job description:
Responsible for the timely completion of the repossession process in support of the Collections Department, as well as those accounts received from the Bankruptcy Department. Provide efficient resolution to repossession. Adhere to general collection, repossession and charge-off processes. Utilize the appropriate recovery systems to maintain the repossession database and documentation. Develop and manage the relationship with repossession companies and manage the day to day communication with the repossession companies.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsible for independently deciding which accounts justify repossession assignment.
2. Work closely with recovery vendors and assist with skip tracing.
3. Handle all tasks associated with the repossession process and transportation assignments.
4. Ensure same day coding of repossessions to remain in compliance with federal, state-to-state, county, Laws and UCC codes. Move files through the repossession process based on established timetables and in accordance with established standards.
5. Maintain accurate entries in the recovery database to ensure all information is cohesive and the integrity of the database is maintained.
6. Follow up with repossession related service providers (RRSP) to be sure service is being rendered in a timely manner.
7. Review all accounts in queues and work appropriately, bringing any serious problems or negative service related trends to the attention of management while independently facilitating resolution.
8. Review those accounts out of bankruptcy for appropriate action if secured by personal property.
9. Generate reports using repossession database or other methods and provide regularly to management.
10. Monitor the servicing of Company Approved RRSP's and assign an RRSP on each account, unless recovery method can be affected by a company approved auction. Maintain current information as required on all company approved RRSP's such as bonding, licensing, insurance, work standards agreements, etc.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent education and related training
2. Two years of collections experience
3. Must be very organized with process oriented capabilities
4. Ability to train and manage personnel effectively
5. Ability to communicate effectively with peers and upper management
6. Excellent telephone, verbal and written communication skills
7. Ability to travel, occasionally overnight
Preferred Qualifications:
1. Associate's degree
2. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
