What are the responsibilities and job description for the Full-Time Local Internship- Credit Resolutions position at Truity Credit Union?
Job Summary:
We are looking for highly motivated individuals to join our Internship program, specifically within our Credit Resolutions Department. Our Credit Resolutions department focuses on managing and resolving overdue accounts and delinquent payments. Its primary goal is to help customers address their financial obligations while maintaining positive relationships. The department typically works with individuals or businesses to create payment plans, negotiate settlements, and find solutions that allow debts to be resolved in a timely manner. Credit Resolutions also involves analyzing account histories, contacting customers to discuss outstanding balances, and ensuring compliance with relevant regulations. Overall, the department strives to reduce risk, recover funds, and assist clients in regaining financial stability.
As an intern, you will work closely with our team of professionals, assisting with a variety of tasks and projects related to collections, such as managing accounts, analyzing data, and supporting department operations. This internship offers an excellent opportunity to sharpen your skills, expand your network, and gain valuable industry experience. You may have the opportunity to intern with other departments at Truity as well, depending on the needs of the company.
Our interns will be assigned a project at the beginning of their internship and will be expected to give a final presentation of their findings to our leadership team at the end of their internship. The purpose of the presentation is to share what you have learned through the experience.
Please Note: Not sure which department is the best fit for you? No worries! Apply today, and our recruiters can help explore which department might align with your long-term goals.
9-Week summer program
M-F 40 hours a week
Schedules may vary
Seats are limited!
Responsibilities:
- Collaborate with team members on various projects and initiatives.
- Conduct research and analyze data to support project objectives.
- Assist with the creation and editing of documents, presentations, and reports.
- Attend meetings and take minutes, ensuring clear and accurate documentation.
- Provide general administrative support, including organizing files, scheduling appointments, and managing correspondence.
- Help maintain and update databases, ensuring accuracy and completeness of information.
- Contribute innovative ideas and solutions to improve processes and procedures.
- Follow company policies, procedures, and regulations at all times.
- Complete other tasks and projects as assigned by the supervisor.
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
- Knowledge of:
- Modern office equipment
- Ability to:
- Read and interpret a variety of instructions furnished in written, oral, diagram, and schedule form
- Organize and prioritize in order to meet deadlines
- Solve practical problems and deal with variables in situations
- Write routine reports and correspondence and speak effectively
- Skill in:
- Excellent communication and interpersonal skills to effectively work with members and co-employees
- Typing and personal computer
QUALIFICATIONS
Critical Development Experiences:
Pursue opportunities for professional growth and development through training, education, and self-study
Successfully complete all applicable compliance training and testing
Education and experience equivalent to:
To qualify for an internship, applicants must be currently attending a high school, tech school, or pursuing a degree from an accredited college or university local to Bartlesville, OK.
REQUIREMENTS
Regular attendance and timeliness are essential functions of this position. While performing this job, the employee is regularly required to sit or stand for a significant period of time and perform functions that require manual dexterity. The employee must occasionally reach above or below normal body position, stoop or bend, and carry, lift or move objects weighing up to 25 pounds. A normal range of hearing, vision, and speech are required to effectively work with co-employees and members.
Equal Opportunity Employer/Veterans/DisabledTruity is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 918.336.7662 or jobs@truitycu.org for assistance. You may also contact us at that same number and email, if you would like to see a copy of our Affirmative Action Plan.
Please note: This is a paid internship opportunity. In addition, interns will receive valuable industry experience, mentorship, and networking opportunities.
