What are the responsibilities and job description for the DDP1 - TDEX - Director of Operations position at Trujacodi Delivery Express LLC?
As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day operations of our Amazon DSP. Your primary focus will be on ensuring the efficient and reliable delivery of packages to our customers. Key responsibilities include :
Managing and leading a team of delivery drivers and support staff.
Implementing and optimizing operational processes to enhance efficiency.
Monitoring and improving key performance metrics related to delivery operations and safety standards.
Collaborating with the owner and Amazon to ensure compliance with operational standards and guidelines.
Developing and implementing clear coaching mechanisms for drivers to enhance performance and customer satisfaction.
Proactively identifying and addressing operational challenges to ensure smooth and timely deliveries