What are the responsibilities and job description for the Customer Service Admin Support - Concierge position at Truly Nolen of America, Inc.?
We are seeking a professional Customer Service Representative with patience, accountability, and a genuine passion for providing a quality customer experience. You also enjoy looking for sales opportunities. The CSR is responsible for developing the relationships between our customers, service technicians, and operations. Looking for problem solvers, who enjoy working independently and as a part of a team and are looking to start a career path!
Excellent compensation, paid training, medical/dental/vision, 401k, PTO and more!
What will I be doing?
- You will be providing excellent customer service to a network of customers for the world’s largest family owned pest control company.
- You are the heartbeat of the branch!
- Your job will involve making outgoing phone calls.
- Scheduling existing customers and providing insights on pest activity in their area.
- Answering emails and responding to chat requests.
- You will also be processing deposits.
- Other responsibilities will include backing up your co-workers when needed for soft collections, routing and data entry.
What we are looking for?
- You need previous experience working with customers, good typing skills.
- You are a true professional who is committed to working full time.
- Your excellent communication, organization, and problem-solving skills are crucial within our fast-paced service industry business.
- Have an engaging personality and love educating our customers.
- We will give you all the training you need to be a success!
Why Join our Team?
Not only do you get to work for a well established industry and the world’s leading family-owned pest control company; but you will receive ongoing incentives plans and continuous training and development! One thing our partners all have in common: they found a career they never expected!
SOUNDS LIKE ME…..what do I do now?
Click the apply to position button below to create a profile and apply to the position; it takes less than five minutes to complete. An actual person, not a screening program will review your information and contact you to start the interview process!
