Demo

Member Service Center Representative-Bilingual (Spanish & English)

TruMark Financial Credit Union
Fort Washington, PA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

TruMark Financial Credit Union

Job Title : Member Service Center Representative - Bilingual (Spanish & English)

Location : Fort Washington, PA

Company : TruMark Financial Credit Union

Employment Type : Full-Time

Join Our Team and Make a Difference!

Looking for a workplace that values your growth, supports your goals, and makes a real impact? At TruMark Financial, we're not just about banking-we're about building a better future for our members and our team.

When you join us, you'll enjoy :

  • Flexibility & Balance : We get it-life is busy. We offer flexible schedules and time off so you can thrive at work and in life.
  • Opportunities to Grow : From day one, we invest in your career with training, development, and room to advance.
  • Benefits That Matter : Health, dental, vision, a 401(k) with matching, and paid time off-because we care about you.
  • A Chance to Give Back : Be part of something bigger by helping our members and communities achieve their goals.

What You'll Do

As a Member Service Center Representative , you'll play a vital role in our members' financial journeys by :

  • Providing exceptional service for inbound and outbound member inquiries in a professional and courteous manner.
  • Troubleshooting member issues and delivering effective solutions.
  • Verifying member information and maintaining accurate records.
  • Promoting and cross-selling products to meet members' financial needs.
  • Proactively staying updated on TruMark Financial products, services, and training programs.
  • Assisting with new product or procedure implementation and completing additional tasks as assigned.
  • What You Bring to the Table

  • Education : High school diploma or equivalent required.
  • Experience : Six months of call center or branch experience with a financial institution preferred.
  • Skills :
  • Bilingual fluency in Spanish and English.

  • Strong communication, problem-solving, and multitasking abilities.
  • Proficiency in Microsoft Office (Word, Excel).
  • Knowledge of banking principles and customer service standards.
  • Availability : Flexible schedule to meet the hours of operation (Mon-Fri : 7 : 30 a.m.-7 : 00 p.m.; Sat 8 : 30 a.m.-1 : 00 p.m.).
  • What to Expect After You Apply

  • Application Review : We'll carefully review your application to ensure it meets the role's qualifications.
  • Phone Screening : If selected, you'll participate in a brief call to discuss your skills and experience.
  • Interview : Shortlisted candidates will be invited for an in-depth interview with our team.
  • Final Decision : After interviews, we'll notify you of the outcome and next steps.
  • We strive to keep you informed throughout the process and appreciate your time and effort!

    Ready to Apply?

    If you're excited about joining a supportive and mission-driven team, apply now! Visit [Insert Application Link] to start your journey with TruMark Financial.

    Equal Opportunity Employer

    TruMark Financial Credit Union is an equal-opportunity employer and values diversity at our company. We encourage applicants from all backgrounds to apply.

    All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability.

    This job description is not an employment agreement or contract, implied or otherwise. TruMark Financial Credit Union maintains "at will" employment.

    This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. TruMark Financial Credit Union reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak periods, or otherwise balance the workload.

    TruMark Financial Credit Union is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin / nationality, ancestry, religion / religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States.

    TruMark Financial Credit Union commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon TruMark Financial Credit Union. The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position or may be encountered while performing essential functions.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Member Service Center Representative-Bilingual (Spanish & English)?

    Sign up to receive alerts about other jobs on the Member Service Center Representative-Bilingual (Spanish & English) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $69,913 - $97,215
    Income Estimation: 
    $98,407 - $141,448
    Income Estimation: 
    $75,636 - $105,915
    Income Estimation: 
    $39,519 - $52,857
    Income Estimation: 
    $47,735 - $64,375
    Income Estimation: 
    $47,735 - $64,375
    Income Estimation: 
    $53,293 - $81,375
    Income Estimation: 
    $33,998 - $44,673
    Income Estimation: 
    $39,519 - $52,857
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at TruMark Financial Credit Union

    TruMark Financial Credit Union
    Hired Organization Address Downingtown, PA Full Time
    Benefits As a valued employee of TruMark Financial Credit Union, you can enjoy various benefits, including: Flexible sch...

    Not the job you're looking for? Here are some other Member Service Center Representative-Bilingual (Spanish & English) jobs in the Fort Washington, PA area that may be a better fit.

    Member Service Center Representative

    TruMark Financial, Fort Washington, PA

    Bilingual Sales Representative

    American Food Service Depot, PHILADELPHIA, PA

    AI Assistant is available now!

    Feel free to start your new journey!