Security Manager

Job Description

Job Description

POSITION PURPOSE :

The primary responsibility of the Security Manager is to provide leadership to the security officers in the absence of the Director of Security. Assists the Director of Security in overseeing the implementation of all safety and security programs for the purpose of providing protection and a sense of well-being to all guests and associates. The Security Manager should anticipate potential problems and seek ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises.

ESSENTIAL FUNCTIONS :

Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, tracking attendance, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage; review and approve departmental schedules / payroll and make necessary adjustments

Responds to emergencies as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability

Lead and direct investigations on all incidents, accidents, and / or events to include : taking initial report and conducting interviews with appropriate follow-up as well as monitors suspicious persons in the hotel, particularly those attempting to enter any unauthorized areas

Conduct regular patrol of the property to ensure all areas are safe and secure

Investigate any security-related issues promptly and implement corrective actions as necessary.

Monitors and assists in the enforcement of hotel policies and procedures; federal, state and local laws; and pertinent sections of company labor contracts

Responsible for knowing and practicing safety, fire, and emergency procedures

Act as a liaison with the appropriate outside agencies during security incidents

Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary

Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern

Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes

Provide training and raise awareness throughout the organization on security best practices and protocols.

Develop and maintain a comprehensive safety program tailored to our hotel environment, ensuring compliance with all OSHA requirements.

Cultivate a culture of safety throughout the organization, fostering proactive safety practices and awareness.

Conduct Security Department meetings

Attend and participate in other required hotel meetings

All duties will be performed per departmental and company policies, practices, and procedures

The statements above are intended as general illustrations of the work in this position and are not all inclusive

QUALIFICATION STANDARDS :

EDUCATION

High School Diploma or equivalent required. Related four year college degree preferred.

EXPERIENCE

Management and supervision experience required. Three of more years in Security or related experience required. Customer service experience preferred. Prior security experience in an upscale resort preferred. Working knowledge of Windows based programs required. Must be able to work varied shifts, to include weekends and holidays.

LICENSES OR CERTIFICATES

Valid Alcohol Awareness Card, Valid Drivers License and DMV printout. CPR & First Aid Certification.

OTHER

Must be at least 21 years of age. Additional language ability preferred.

Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”