What are the responsibilities and job description for the Client Services Coordinator position at Trust & Estates Law Firm?
We are seeking an energized and detail-oriented client services coordinator to join our well established Estate Planning Law Firm. The client services coordinator plays a crucial role in providing exceptional client service by managing appointment scheduling and handling inbound client phone calls. This position requires a professional and courteous demeanor, excellent communication skills, and a strong attention to detail.
Responsibilities:
- Schedule appointments for clients with attorneys and other staff members
- Answer incoming client phone calls and provide assistance or direct calls to the appropriate person
- Maintain accurate and up-to-date client information in the scheduling system
- Follow up with clients to confirm appointments and provide reminders as needed
- Assist with general administrative tasks as assigned by management
Qualifications:
If you are a dedicated and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this position at our estate planning law firm.
Requirements:
*** Willing to train the right motivated candidate ***
- Prior legal experience is not required; however, we are seeking a candidate with a history of customer service oriented positions.
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Familiarity with estate planning or legal terminology is a plus
- Strong interpersonal skills and ability to handle client relations with professionalism and empathy.
- Ability to work both independently and collaboratively in a fast-paced environment.
If you are a dedicated and motivated individual with a passion for customer service, we invite you to apply for this position and contribute to our team's success in providing exceptional legal services to our clients. Salary starts at $18/hour but is based on experience.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18
