What are the responsibilities and job description for the Assistant Banking Officer position at Trustco Bank?
About the Job
We are seeking an experienced Assistant Branch Manager to join our team at Trustco Bank. As a key member of our branch operations, you will play a vital role in ensuring the smooth delivery of banking services to our customers.
Your Key Responsibilities
- Supervise and manage the daily activities of branch staff
- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain accurate records and reports, ensuring compliance with regulatory requirements
- Provide exceptional customer service, resolving issues promptly and professionally