What are the responsibilities and job description for the Branch Manager Multiple Locations position at Trustco Bank?
Job Title: Branch Manager I
Summary:
The Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the bank's objectives.
Key Responsibilities:
- Develops new deposit and loan business
- Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance, and staff motivation
- Achieves branch sales goals through new business sales, referrals, and retention of account relationships
- Provides leadership, training, and supervision
- Delegates day-to-day operations to the head teller or other branch personnel
Requirements:
- High School Diploma or equivalent education or experience
- Supervisory experience
- Customer service experience
- Cash handling experience
- Effective verbal communication skills
- Well-organized with the ability to manage multiple tasks
- Ability to work well in small groups
Preferred Qualifications:
- Bachelor's degree
- Previous banking experience
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills:
Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
