What are the responsibilities and job description for the Teller - Delmar Branch, NY position at Trustco Bank?
Job Title: Teller
Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality.
Key Responsibilities:
Requirements:
Preferred Qualifications:
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality.
Key Responsibilities:
- Assists customers with all cash and non-cash related transactions and services.
- Processes the night drop and balances the Automated Teller Machines on a daily basis.
- Balances individual till every day.
- Ensures that the appearance of the counter areas are neat, organized, and in accordance with bank policy.
- Ensures all negotiable and confidential records are properly secured each day.
- Maintains reports and logs for record retention.
- Cross-sells the Bank's products and services to promote branch growth.
Requirements:
- High School Diploma or equivalent education or experience.
- Customer service experience.
- Cash handling experience.
- Effective verbal communication skills.
- Well organized with the ability to manage multiple tasks.
Preferred Qualifications:
- Previous banking experience.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.