What are the responsibilities and job description for the Community Relations Director position at Trustwell Living of Springfield?
Base Salary commission and bonuses and competitive benefits including generous 401K matching.
Are you a dynamic and driven sales and marketing professional with a talent for connecting people and solutions? Join our team as the Sales and Marketing Manager for our assisted living community, where you’ll play a pivotal role in welcoming new residents and showcasing our exceptional senior living experience. This is your chance to combine your sales expertise with a mission-driven purpose, helping families and seniors find a place they can call home. As the Sales and Marketing Manager you will focus on the following:
Sales Leadership: Guide prospective residents and families through the decision-making process with empathy, professionalism, and expertise by providing personalized consultations, and address inquiries to highlight the community’s unique offerings.
Marketing Strategy: Create and implement innovative marketing campaigns, events, open houses, and informational sessions that attract prospects and strengthen the community’s brand presence through digital and traditional advertising channels, including social media, print materials, and community outreach programs.
Relationship Building: Cultivate strong relationships with prospective residents, families, and referral partners, such as healthcare providers, social workers, and local organizations by regularly engaging with community stakeholders.
Team Collaboration: Partner with the Executive Director and community staff to ensure seamless communication and a consistent resident experience.
The ideal candidate will have:
- Two years of Proven experience working in a commission based sales and marketing role, preferably within the senior living, healthcare, or hospitality industries.
- A passion for helping seniors and families navigate life’s transitions.
- Proficiency in CRM software, digital marketing tools, and sales reporting. lead management and selling/closing techniques tailored to meet the needs of our senior living market.
- Must be a high-energy, persistent self-starter who thrives in a sales environment.
- Must be available to work some evenings, weekends, and holidays as needed.
All offers of employment with Trustwell Living are contingent upon a satisfactory background and drug screening. Trustwell Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, disability or handicap, sex, marital status, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
