What are the responsibilities and job description for the Executive Housekeeper position at TS2 Hospitality?
Overview
OMNI is honored to partner with TS2 Hospitality in the search and selection of an Executive Housekeeper to join the team at their Fairfield Inn in Warrensburg, MO. The Executive Housekeeper is a critical member of the hotel’s leadership team, responsible for ensuring complete guest satisfaction, particularly relating to the overall cleanliness of the property.
About Us
TS2 Hospitality (www.ts2hospitality.com) is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open and two more under development. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham.
TS2 vision: We deliver remarkable hospitality by encouraging excellence in each other.
TS2 values: We are family | We are selfless servants | We own it | We will straight talk | We have fun!
Responsibilities
- Model and promote company culture centered around company mission and values.
- Recruit, hire, and train a team of housekeeping associates in all aspects of housekeeping responsibilities including cleaning, preventative maintenance initiatives, safety and security procedures and guest service skills.
- Manage professional development of housekeeping staff, reward excellence, promptly address employee issues and administer personnel policies fairly and consistently.
- Plan work schedules and cleaning assignments to ensure rooms and public spaces are cleaned in a timely and efficient manner with minimal disruption to guests.
- Track inventory levels and handle all housekeeping ordering needs to maintain inventory levels while ensuring costs remain within budget.
- Manage room cleanliness and deep clean routines to exceed guest cleanliness score targets.
- Manage staff efficiency to ensure labor costs remain within budget.
- Handle other responsibilities as needed and directed by hotel management.
Qualifications
- A positive attitude and a commitment to working as a team to deliver excellent service.
- Flexible schedule and availability to work weekends and holidays.
- Passionate about delivering excellent guest service and working directly with guests to resolve issues or concerns.
- Able to personally perform all duties expected of housekeeping associates including laundry.
- Strong communication and leadership skills including training, coaching, developing checklists and how-to guides to ensure hotel processes and procedures are followed properly.
- Natural ability to work independently and a skilled problem solver.
- Strong organizational skills and high attention to detail.
- Able to handle stressful, high-pressure situations and conflicts in a calm, professional manner.
- Bilingual in Spanish and English is a plus but not required.
- Physically able to perform all responsibilities including but not limited to bending, stooping, kneeling, reaching, standing for extended periods of time, and lift up to 50 pounds.
- Able to successfully pass a drug test and background check.
Our Benefits
$16-18 per hour plus 5 hours per week of pre-approved overtime (overtime rate is 1.5 times normal hourly rate for all hours per week worked over 40).
- Annual performance reviews.
- Quarterly bonus plan with revenue sharing and team performance incentives.
- Health, vision, and dental insurance (full-time associates and managers).
- Paid vacation (full-time associates and managers).
- 401(k) with 3% employer contribution (no employee match required).
- Up to $500 per year in tuition assistance.
- Hotel discounts for employees, family, and friends through brand discount programs.
- Opportunities for promotions into senior leadership roles.
We appreciate your referrals to professionals who may have an interest in this outstanding opportunity.
Please direct all inquiries to:
OMNI Human Resource Solutions
Stacey Cowan, Senior Search Consultant – scowan@omnihrm.com | 913-653-8085
OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.
Salary : $500
