Document Control Administrator

Description

This role is critical in ensuring the effective management of compliance with various standards and the continuous improvement of quality management systems. Key focus areas include supporting QMS certification, internal / external audits, document control, and regulatory compliance.

Responsibilities

Quality Management System (QMS) Support

• ISO9001/AS9100 Certification: Provide support for maintaining ISO9001 and AS9100 certification and ensure ongoing compliance with the respective quality management standards.
• Compliance with Quality Requirements: Monitor and support the implementation of quality management requirements to ensure adherence to organizational goals and regulatory demands.
  
  

Document Control Process

• Ownership and Management: Oversee the document control process, ensuring the creation and updates of documents to meet compliance standards and organizational processes.
• Approvals and Training: Ensure proper document approval workflows and facilitate training for process owners regarding document management.
• Obsolete Document Management: Manage the storage and archival of obsolete documents and maintain controlled document files to ensure compliance.
  
  

Internal Audit Process Management

• Ownership and Monitoring: Oversee and manage the entire internal audit process, ensuring audits are conducted in accordance with the company’s standards and regulatory requirements.
• Training & Leading Internal Auditors: Identify suitable candidates for internal auditing roles, provide training, and lead the auditing team to verify audit results.
• Audit Reporting: Report audit findings and results to appropriate stakeholders. Ensure audits are completed on time and with accuracy.
• Audit Schedule Management: Maintain a comprehensive schedule for internal audits, ensuring all audits are completed on time.
  
  

Third-Party Audits Management

• Coordination and Facilitation: Manage the coordination and preparation for 3rd party audits. Work closely with external auditors to ensure smooth and efficient processes.
• Internal Engagement: Engage internal stakeholders to support the audit process, ensuring that documentation is prepared, and all required actions are taken.
• Responding to Auditors: Complete necessary documentation and respond to auditors as required to facilitate audit completion.
  
  

Customer Audits Management

• Coordination and Facilitation: Similar to third-party audits, manage and coordinate customer audits, ensuring preparation and communication are handled effectively.
• Internal Collaboration: Engage the internal team and ensure they are prepared and well-supported to assist during customer audits.
• Documentation and Response: Complete all required documentation and respond to customers’ auditors promptly.
  
  

Compliance Management (REACH, ROHS, etc.)

• Regulatory Compliance: Ensure that the company adheres to regulatory standards such as REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) and ROHS (Restriction of Hazardous Substances) and any other related compliance requirements.
  
  

Requirements

Other duties as assigned.

Required Qualifications

• Authorized to Work in the United States: Must be authorized to work on a permanent basis in the U.S.
• Independence and Self-Motivation: Ability to work independently with limited supervision, demonstrating self-drive and initiative.
• ISO9001 / AS9100 Experience: Previous experience with ISO9001, AS9100, or equivalent Quality Management Systems (QMS) is highly preferred.
• Effective Communication Skills: Proficient verbal and listening skills with the ability to engage effectively with diverse teams, customers, and coworkers.
• Customer Interaction: Comfortable and professional in face-to-face interactions with customers.
• Detail-Oriented and Analytical: Strong attention to detail, with excellent analytical skills, the ability to prioritize tasks, and manage deadlines effectively.
• Computer Proficiency: Sound computer skills and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Interpersonal Skills: Strong interpersonal skills, with the ability to build relationships and collaborate across teams.
• Manufacturing Background: Experience in a manufacturing environment is beneficial.
• Auditing Expertise: Solid background in auditing practices, including internal audits, third-party audits, and customer audits.
• Leadership and Training: Ability to lead, guide, and train employees effectively, fostering a team-oriented environment.
• Problem-Solving: Ability to create and implement effective solutions for daily challenges and complex problems.
• "Get It Done" Attitude: Must demonstrate a positive, proactive attitude with a strong sense of urgency in completing tasks and achieving goals.
• Presentation and Communication: Skilled in presenting information clearly, responding to inquiries, and following up with clients, managers, and stakeholders.
• Team Coordination: Ability to organize and work collaboratively with internal teams to achieve goals and ensure compliance.
• Effective Decision-Making: Capable of taking timely and effective action in a dynamic work environment.
  
  

Preferred Qualifications

• Certified Quality Auditor: American Society for Quality (ASQ) Certified Quality Auditor (CQA) or similar certification.
• Quality System Management Experience: Previous experience managing or overseeing quality systems, including compliance and continuous improvement efforts.
• Plastics and Assembly Experience: Experience working in plastics manufacturing or assembly processes is preferred.
• JobBOSS Experience: Familiarity with JobBOSS software, or similar manufacturing management systems, is highly preferred.
• Educational Background: Bachelor’s degree in a related field (e.g., Engineering, Quality Management, or Manufacturing) is preferred.
• Lean Training: Formal training in Lean Manufacturing principles or continuous improvement methodologies (e.g., Six Sigma, Kaizen).
• Document Control Experience: Proven history in managing document control processes, ensuring proper document handling, and compliance with industry standards.