What are the responsibilities and job description for the Customer Service Representative -Producer Services position at TSR Consulting Services Inc?
About TSR :
TSR is a relationship-based, customer-focused IT and technical services staffing company.
For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.
Mission & Vision
- We do not believe in building a vision around the company but building a company around our vision, which is simply;
Every employee's voice matters, their effort is appreciated, and their talent is rewarded.
We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.
Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.
Customer Service Representative -Producer Services
Job Description
Our client, a leading insurance company, is hiring a Customer Service Representative - Product Services on a contract basis
Job ID # : 81693
Work Location : Chicago, IL / 100% in OFFICE
Summary :
Job Hours of operation 7 : 30am-8 : 00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
Job Hours-40 hours
Job Summary :
The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound / outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel in communication, and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition, assisting with functions that include but is not limited to :
Responsibilities
Qualifications
Pay Range : $22-23
Salary : $22 - $23
