Demo

Deployment Analyst

TSR Consulting
Rocklin, CA Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/22/2025

About TSR :

TSR is a relationship-based, customer-focused IT and technical services staffing company.

For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Mission & Vision

  • We do not believe in building a vision around the company but building a company around our vision, which is simply;

Every employee's voice matters, their effort is appreciated, and their talent is rewarded.

We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.

Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.

Deployment Analyst

Job Description

  • Location : Rocklin, California
  • Type : Contract
  • Job #81665
  • Our client, a leading clothing company, is hiring a Deployment Analyst on a contract basis.

    Job ID : 81665

    Work Location : Rocklin, CA

    Summary :

    Support and implement network / telephony hardware / software deployments for North America based stores remotely while managing onsite technicians.

    Responsibilities :

    1. Point of contact (POC) for the client's North American Network / Telephony Store Activity (Construction / Deployment / Break-Fix)

  • Proactively coordinate with construction resources for implementation of stores networking and telephony
  • Configure network and telephony hardware across US and Canada markets
  • Order network and telephony circuits to meet deadlines and coordinate implementation
  • Research, diagnose, resolve or escalate technical and procedural networking issues
  • Address service level escalations and escalate unresolved issues per guidelines
  • Utilize available resources for prompt resolution of inventory constraints
  • Develop relationships with key Business Partners in all departments within responsibility areas
  • Effectively identify, communicate, and mitigate risks to meet deadlines
  • Financial tracking of all procured network hardware and services
  • 2. Vendor Management

  • Management of shipping and receiving of warehouse activity
  • Address service level escalations as required and drive to resolution
  • Establish and maintain effective lines of communication with multiple vendors
  • Engage in network escalations and troubleshooting with vendors
  • 3. Reporting and Misc. Projects

  • Update and maintain various means of inventory / reporting management Excel / PowerBI / Smartsheet / other
  • Summarize complex environment of many moving parts with dependencies
  • Track project status and effectively and actively report back to leadership
  • Provide weekly status summary reports for network related activities and changes
  • Interface with all levels of IT, Store personnel, Brand Operations, Corporate Architecture and Construction and other IT and non-IT groups
  • Required Qualifications :

    1) Knowledge, skills & abilities :

  • Excellent verbal and written communication skills
  • Analytical problem-solving skills and resourcefulness
  • Must be self-motivated with the ability to work independently
  • Proficient in Microsoft Office Applications with advanced knowledge of Microsoft Excel and PowerBI knowledge preferred - ability to use and create formulas, pivot tables, graphs, queries, macros
  • Ability to act quickly and professionally to identify and multitask multiple priorities
  • Able to deal with ambiguity and adapt to change
  • Capable to learn technical and procedural client's store retail environment
  • 2) Minimum educational level :

  • A BA / BS degree or equivalent work experience is preferred
  • 3) Experience :

  • At least 4 years of previous IT experience is preferred
  • At least 2 year of networking experience is preferred - Routers, Switches, LAN / WAN, IP, Zoom Telephony systems
  • Previous project management or coordination is preferred
  • Field or other retail experience is desirable
  • Pay Rate : $30- $35 / hour W2

    Salary : $30 - $35

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