What are the responsibilities and job description for the Bilingual Support Specialist position at TTEC?
Transform lives and deliver unforgettable customer experiences with TTEC. Our Bilingual Customer Service Representative – Spanish-English will be the face of our company, making a lasting impression on our customers.
Job Overview
This is a unique opportunity to join our dynamic team in Las Vegas, NV. As a Bilingual Customer Service Representative, you'll be responsible for:
Key Responsibilities:
- Providing excellent customer support via phone, email, or chat
- Conducting research to find accurate solutions to customer issues
- Maintaining product knowledge and staying up-to-date on industry trends
Requirements:
- Bilingual proficiency in English and Spanish
- 6 months or more of customer service experience
- High school diploma or equivalent
- Computer skills and productivity software
What We Offer:
- A competitive base wage starting at $18 per hour
- Performance-based bonuses and incentives
- A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness programs
- Ongoing training and development opportunities
Ready to take the leap? Join our TTEC family today!
Salary : $18
