What are the responsibilities and job description for the Client Relations Manager position at ttg Talent Solutions?
Client Relations Manager – Fragrance Industry
Location: West Hollywood, CA
Type of Work: In Office
Schedule: Monday – Friday, 9 AM – 6 PM
Type of Contract: Permanent
Description
We are seeking a Client Relations Manager with experience in the fragrance industry to drive business growth and strengthen client relationships. The ideal candidate has a strong background in sales, account management, or marketing and thrives in a fast-paced, results-driven environment. This role involves collaborating with Perfumers, Marketing, Production, and Regulatory Affairs to ensure exceptional customer service and business development.
Responsibilities and Duties
"ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees".
At ttg, 'We believe in making a difference One Person at a Time,' ttg OPT."
Location: West Hollywood, CA
Type of Work: In Office
Schedule: Monday – Friday, 9 AM – 6 PM
Type of Contract: Permanent
Description
We are seeking a Client Relations Manager with experience in the fragrance industry to drive business growth and strengthen client relationships. The ideal candidate has a strong background in sales, account management, or marketing and thrives in a fast-paced, results-driven environment. This role involves collaborating with Perfumers, Marketing, Production, and Regulatory Affairs to ensure exceptional customer service and business development.
Responsibilities and Duties
- Develop and maintain strong client relationships to ensure long-term partnerships.
- Identify and engage prospective clients to expand the company’s market presence.
- Work closely with internal teams, including Perfumers, Marketing, Production, and Regulatory Affairs, to deliver top-tier customer service.
- Oversee briefs, sample requests, and project timelines to meet client expectations.
- Monitor market trends and emerging products to keep the company’s offerings competitive.
- Collaborate with the marketing team to develop strategic plans aligned with business objectives.
- Represent the company at trade shows, industry events, and client meetings (up to 50% travel required).
- 5 years of experience in sales, account management, or marketing within the fragrance industry.
- Strong understanding of fragrance development, branding, and customer preferences.
- Proven ability to manage accounts, drive revenue growth, and meet sales targets.
- Excellent communication, negotiation, and presentation skills.
- Experience working with cross-functional teams to enhance client experience.
- Proficiency in CRM software and Microsoft Office Suite.
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Strong relationship-building and client management skills.
- Analytical mindset with the ability to assess market trends and customer needs.
- Strategic thinker with a proactive, results-driven approach.
- Ability to multitask and prioritize in a fast-paced environment.
"ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees".
At ttg, 'We believe in making a difference One Person at a Time,' ttg OPT."
Salary : $75,000 - $80,000
