Property Manager- HOHM Highlandtown Apts (Baltimore city)

Property Manager
Location: Highlandtown, Baltimore
Starting Salary: $59,990

WPM is seeking a dynamic, customer-focused, and results-driven Property Manager to lead our team at a premier Class A residential community in Highlandtown. This role is ideal for a motivated and experienced professional who thrives in a leadership position, ensuring operational excellence and an exceptional living experience for residents.

Key Responsibilities:

• Leasing & Occupancy Management:

  • Oversee leasing operations, ensuring compliance with Fair Housing laws.

  • Review lease applications and approve rental decisions.

  • Implement renewal and retention strategies to maintain high occupancy rates.

  • Initiate eviction proceedings when necessary, in coordination with Property Accountants.

• Financial & Budget Oversight:

  • Develop and manage annual budgets, tracking variances and controlling expenses.

  • Approve expenditures, process invoices promptly, and oversee payroll records.

• Property Operations & Maintenance:

  • Conduct regular property inspections, addressing deficiencies within budget constraints.

  • Work closely with maintenance staff to ensure timely unit turns and efficient service request resolution.

• Marketing & Community Engagement:

  • Promote the property to optimize curb appeal and occupancy rates.

  • Monitor market trends and competitive properties to enhance leasing strategies.

  • Maintain strong relationships with residents through effective communication and problem resolution.

• Team Leadership & Compliance:

  • Hire, train, and manage a team of leasing and maintenance professionals.

  • Provide ongoing coaching, performance feedback, and professional development.

  • Ensure adherence to company policies and procedures.

• Reporting & Administrative Duties:

  • Prepare reports on community operations and financial performance for investors/owners.

  • Ensure accurate documentation and compliance with regulatory standards.

  • Schedule staff to ensure proper coverage, including emergencies.

Qualifications:

• Minimum 5 years of property management experience (lease-up experience preferred).

• Strong leadership and team management skills.

• Knowledge of property budgeting and financial reporting.

• Excellent customer service and problem-solving abilities.

• Proficiency in property management software and Microsoft Office.

Join WPM and be part of a company that values leadership, innovation, and community excellence!

#IND1

Experience

• Demonstrated Interpersonal savvy to develop rapport with residents, staff and property investors.
• Demonstrative financial skills to produce accurate property financial reports.
• Demonstrated experience supervising staff.
• Knowledge of residential property management laws.
• Understanding of how to successfully market and create demand for apartments within this geographical area.

Education

• High School or better

Skills

• Budget management
• Budget preparation
• Coaching individuals
• Customer service
• Problem solving
• Meeting deadlines
• Attention to detail
• Supervising employees
• Team player
• Taking personal responsibility
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

• Self-Starter: Inspired to perform without outside help

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization