What are the responsibilities and job description for the Front Desk Operations Supervisor position at TUbeauty Med Spa?
Why TUbeauty Med Spa?
We offer a competitive compensation package, including hourly pay commission/bonus structure based on performance. Our employees enjoy employee discounts on services and retail products, creating a supportive, team-driven culture with room for growth.
We are committed to delivering transformative results through expert care and a luxurious client experience. Join us in achieving excellence in the field of luxury medical spas.
Job Description
The Front Desk Supervisor will play a key role in driving revenue growth and improving client satisfaction. Key responsibilities include:
- Educating clients on services and skincare products, recommending personalized solutions.
- Consistently meeting or exceeding individual and team sales goals for products and treatments.
- Upselling and cross-selling based on client needs, treatment plans, and promotional opportunities.
The successful candidate will be expected to demonstrate exceptional customer service skills and a passion for delivering outstanding results.
Required Skills and Qualifications
- Sales-oriented professional with a proven track record of meeting or exceeding sales goals in a spa, beauty, or retail setting.
- At least 2 years of experience in a customer-facing role, ideally in a medical spa, luxury wellness, or retail sales environment.
- Professional and personable, skilled in building rapport and trust with clients.
- Organized, with strong multitasking and time management skills, including attention to detail.
- Leader, with experience coaching or supervising a small team with a positive, hands-on approach.
