Wellness Case Manager

Please note: All applicants who are looking to be considered for this position MUST visit the Tucson Indian Center website and complete our Employment Application. Any resumes received without an application will not be considered, regardless of the individuals Knowledge, Skills, and Abilities.

The site can be accessed through the following URL: https://www.ticenter.org/employment/

The Tucson Indian Center has been an active and influential member of the Urban Native American Community for more than 60 years. Our dedication to the growth and personal development of Native Americans is unprecedented and the drive and commitment of our employees is unmatched.

We offer a competitive benefits package that includes 100% employee covered health/dental/vision benefits. A 401k offering with an employer contribution of 5% of the individual's gross pay, per pay period, and free covered parking. We welcome the opportunity to interview QUALIFIED candidates for this position.

Responsibilities:

• Provide wellness case management services to TIC clients, assisting clients to meet wellness goals by connecting clients to relevant health and wellness resources, and advocating for their access to and utilization of these services.
• Establish for each client a case plan with wellness goals based on health assessment findings, including physical and behavioral health needs and other needs.
• Refer clients to appropriate services and follow-up with clients to ensure the client is accessing services that are meaningful and helpful to achieving client’s wellness goals.
• Assist clients with eligibility and application process for other health and social programs.
• Document all case management encounters in client’s electronic and manual charts and collect service data for reporting purposes.
• Maintain active working relationships with relevant referral sources, such as Indian Health Services, Tribal health departments, Arizona Department of Health Serves, Pima County Health Department, and other local resources.
• Recruit new patients via community outreach activities
• Conduct intakes of new clients, including determine eligibility for case management services (or refers out non-eligible individuals)
• Coordinate with other Wellness Department staff to ensure that clients in need use TIC’s transportation services.
• Maintain client confidentiality
• Obtain and/or design education materials useful for one-on-one education with clients.
• Conduct/coordinate small discussion groups, such as talking circles and/or sweat lodges, for interested clients.
• Plan and deliver group education sessions on-site and in various community settings with focus on those topics identified in the contract scope of work.
• Educate staff from other organizations about TIC services and how to refer clients.
• Participate in planning and evaluation of Wellness Department activities.
• Participate in staff development opportunities based on continuing education and technical training needs.
• Prepare required reports in an accurate and timely manner.
• Performs other tasks as assigned.

Required Knowledge, Skill and Ability:

• Ability to evaluate clients’ health and social situations and to guide them towards feasible solutions, including support counseling and accessing community resources
• Knowledge of the effects of crisis on a client’s health, social and emotional functioning, and the ability to deliver services in a manner that is sensitive and tolerant to these needs
• Skill in case management and in establishing and maintaining control over case plans, timetable, priorities and agendas
• Possess considerable knowledge of the problems and needs of urban Native Americans
• Working knowledge of community resources and the ability to establish and maintain effective Working relationships with other organizations
• Knowledge and skill applying applicable rules, regulations, policies and contract provisions of funding sources
• Possess awareness of and respect for the diversity of Native cultures and tradition
• Ability to communicate effectively, both orally and in writing
• Ability to work with confidential and sensitive documents in a professional manner
• Ability to maintain high standards of client confidentiality

Required Experience and Training

• Bachelor’s Degree in health, human services or business fields, such as public health, social work, education, or business: OR
• Associates Degree in the human services or business fields, or certificate of health professional training such as a Nurse’s Aid, Patient Care Technician or Community Health Representative, and a minimum of 3 years of experience in the human services or business fields: OR
• A minimum combination of six (6) years of work experience in the human services or business fields, with experience and knowledge of case management standards.

The Wellness Case Manager plays a crucial role in providing case management for clients in need of health services, in coordination with other health and social service agencies in the community. If you are a proactive individual who thrives in a fast-paced environment and share a passion to helping the community, we would love to hear from you.

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). The Tucson Indian Center is committed to achieving the full and equal opportunity without discrimination because of Race, Religion, Color, Sex, National Origin, Politics, Marital Status, Physical Handicap, Age or Sexual Orientation. In other than the above, the Tucson Indian Center is an Equal Opportunity Employer.

Additional consideration is also given to Internal candidates and honorably discharged and protected veterans.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $24