What are the responsibilities and job description for the Front of House Manager - Madison position at Tuk Tuk Boom?
Front of House Manager – Tuk Tuk Boom (Madison)
Job Summary :
We are seeking an experienced and customer-focused Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality. The ideal candidate will ensure smooth service, manage staff, and maintain a welcoming environment for guests.
Key Responsibilities :
1. Guest Experience & Service Excellence
Greet and interact with guests to ensure a positive dining experience.
Address customer concerns and resolve issues promptly.
Maintain high service standards and a warm, welcoming atmosphere.
2. Staff Management & Training
Recruit, train, and supervise front-of-house staff, including servers and hosts.
Schedule shifts and manage staffing levels to meet business needs.
Conduct regular team meetings to reinforce service expectations and restaurant policies.
3. Daily Operations & Efficiency
Oversee the dining room, ensuring tables are turned efficiently and reservations are managed effectively.
Collaborate with kitchen staff to ensure seamless service between front and back of house.
Monitor cleanliness, ambiance, and overall restaurant presentation.
4. Financial & Inventory Oversight
Assist in monitoring sales, labor costs, and expenses to ensure profitability.
Manage cash handling, POS system operations, and end-of-day reporting.
Oversee front-of-house inventory, including beverages and supplies.
5. Compliance & Safety
Ensure compliance with health, safety, and alcohol regulations.
Implement restaurant policies and maintain proper food handling procedures.
Qualifications :
2 years of restaurant management experience, preferably in casual dining.
Strong leadership and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Proficiency in POS systems and scheduling software.
Benefits :
Employee discounts and meal benefits.
Growth opportunities within the company.
If you’re passionate about hospitality and thrive in a dynamic environment, we’d love to have you on our team!
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