What are the responsibilities and job description for the Program Manager position at Tulane University Staff?
With broad oversight, the Program Manager manages creation and scheduling for Division animal care and research work, ensuring each project or animal work is up to standard and meets its goals and objectives. This position requires a high level of service and covers a variety of responsibilities in the areas of data management, organization, communication problem solving and data entry. Serves as primary registrar of animal records data at the Tulane National Primate Research Center (TNPRC), regularly entering animal information and project work schedule into the TNPRC animal records database. Prepares and distributes weekly and daily schedules to the Division of Veterinary Medicine faculty and staff. Maintains electronic documentation associated with animal records on TNPRC Dellserver-including daily e-filing and document organization. Communicates with internal and external collaborators to process, investigate, and interpret animal work and research projects into animal records database to produce weekly and daily schedules. Serves as backup registrar for births and deaths animal record entry, animal transfers out of the Center and South Campus administrative duties.
May be designated as essential personnel during a storm / natural disaster. If required to work during a closure, employee must provide accurate and current contact information and is responsible for maintaining communication with TNPRC. Failure to report to work when requested by supervisor or manager will result in disciplinary action as outlined by the Staff Handbook.
Failure to meet established performance standards in the performance of the job duties and responsibilities outlined in this job description (or as otherwise assigned); and / or failure to interact courteously and tactfully with managers, co-workers, customers and / or vendors such that productivity or departmental morale suffers will result in management's taking the appropriate disciplinary action as outlined in the Staff Handbook.
Employee attendance must meet established work schedules. Faithfulness in coming to work, being on time, planning absences in advance when possible, and calling in when unavoidably detained from reporting for work is an essential requirement of the job.
- Working knowledge of research project and veterinary medicine terminology
- Possess excellent communication skills, both verbal and written
- Proven ability to organize and maintain large amounts of data, translating data to information relevant for successful project work and exemplary animal care
- Experience resolving complex issues, proposing and implementing solutions
- General knowledge of Microsoft Office programs and operation of computer systems
- Ability to understand and use database programs
- Proven ability to perform data assessment reporting and provide accurate data entry
- Familiarity with standard electronic office machines (phones, fax, copiers, etc.)
- The TNPRC maintains biosafety level 3 facilities and performs work on diverse infectious agents many of which can cause serious disease in humans if standard operating procedures, including use of appropriate personal protective equipment, are not followed. Depending on agent specific risk assessments individuals may be offered, or in some cases required to have vaccinations against the relevant agents.
- If this position is assigned to work in ABSL3 containment areas there will be additional minimum requirements including some or all of the following :
- Must pass a US Department of Justice Security Risk Assessment for access to select biological agents and toxins.
- Ability to perform job duties while wearing respiratory protection.
- Must participate in drug and alcohol program and be in compliance with TNPRC drug and alcohol policy.
- Bachelor's Degree
- High School diploma / equivalent and six years of directly related experience
- Two years of experience in data entry
- Specific precautions against and / or be immunized against potentially hazardous agents are required.
- Experience working in an academic or research setting
- Business courses / business certification / some college
- Previous scheduling experience
- Proficiency / experience with Tulane data entry systems and animal records programs
