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Associate Vice President, University Financial Aid

Tulane University
Orleans, LA Full Time
POSTED ON 12/15/2024
AVAILABLE BEFORE 2/13/2025

The Associate Vice President leads the overall financial aid process for both the undergraduate and graduate student populations (including the health sciences campus) through the development, implementation, and maintenance of comprehensive financial aid services for students from federal, state, institutional, and private sources. The scope of this oversight extends to the online degree programs offered by the University and the need to provide financial aid to this growing student population. This position oversees the consulting partnerships and the outside vendor providers of financial aid services.


Required Knowledge, Skills, and Abilities


  • Ability to assimilate a vast amount of knowledge regarding state, federal, and institutional policies and guidelines.
  • Strong organizational and analytical skills and excellent attention to detail are necessary.
  • Excellent verbal communications skills in order to effectively explain detailed and complex financial aid processes and deadlines to others.
  • Superior interpersonal skills; and thorough personal computer knowledge.
  • Strong analytical skills and have the capacity to learn details for computer operation and to perform detail work accurately and efficiently.
  • Strong customer service orientation and ability to impart those skills to members of the staff.
  • Ability to be flexible to handle a variety of duties and projects throughout the year, as the demands of a Financial Aid Office are cyclical in nature.
  • Ability to work effectively with diverse constituencies, including students, parents, faculty, academic deans and administrators, guidance counselors, alumni, government representatives, banks, loan servicing agencies, and loan guarantee agencies.
  • Thorough understanding of federal Title IV aid regulations.
  • Supervisory skills.
  • Project management skills.
  • Ability to convey technical information in a clear way.
  • Strong knowledge of computer software and hardware, including the ability to install and maintain software.


Required Education and/or Experience


  • Bachelor’s Degree.
  • 8 years of experience in financial aid operations in a college or university.
  • 4 years of supervisory experience.


Preferred Qualifications


  • Master’s Degree.
  • 10 years of experience in financial aid operations in a college or university.
  • 5 years of supervisory experience.
  • Experience with Banner and Slate software.

APPLICATION INSTRUCTIONS:

  • WittKieffer is assisting Tulane University in this exciting search.
  • All applications, nominations, and inquiries are invited.
  • Applications should include, as separate documents, a CV or résumé and a letter of interest addressing the themes in this profile.
  • For fullest consideration, candidate materials should be received by January 3, 2025, via WittKieffer’s candidate portal
  • Nominations and inquiries can be directed to: Christy Pratt, Rob Springall, and Roxana Woudstra at TulaneAVPFinAid@wittkieffer.com

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